Senior Retail Store Manager
1 week ago
Job Summary
We are seeking a highly skilled and experienced Senior Retail Store Manager to join our team at Tapestry. As a Senior Retail Store Manager, you will be responsible for driving the strategic development of our business and achieving financial goals through strong leadership and team development.
Key Responsibilities
- Develop and implement business strategies to drive sales growth and customer engagement
- Lead and manage a high-performing team of sales associates and department managers
- Ensure compliance with company policies and procedures
- Provide coaching and training to sales teams to improve sales skills and customer service
- Collaborate with corporate teams to drive business initiatives and achieve company goals
Requirements
- 5+ years of experience in retail management, preferably in luxury goods
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and team development skills
- Excellent communication and interpersonal skills
- Bachelor's degree in Business Administration or related field
Competencies
- Courage: Taking calculated risks and being willing to challenge the status quo
- Creativity: Developing innovative solutions to business challenges
- Customer Focus: Prioritizing customer needs and delivering exceptional customer service
- Dealing with Ambiguity: Adapting to changing business conditions and priorities
- Drive for Results: Achieving business goals and objectives
- Interpersonal Savvy: Building strong relationships with colleagues and customers
- Learning on the Fly: Adapting to new information and changing business conditions
Tapestry Competencies for All People Managers
- Strategic Agility: Developing and implementing business strategies to drive growth and improvement
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