Senior Retail Store Manager

1 week ago


Elizabeth, New Jersey, United States Tapestry Full time

Job Summary

We are seeking a highly skilled and experienced Senior Retail Store Manager to join our team at Tapestry. As a Senior Retail Store Manager, you will be responsible for driving the strategic development of our business and achieving financial goals through strong leadership and team development.

Key Responsibilities

  • Develop and implement business strategies to drive sales growth and customer engagement
  • Lead and manage a high-performing team of sales associates and department managers
  • Ensure compliance with company policies and procedures
  • Provide coaching and training to sales teams to improve sales skills and customer service
  • Collaborate with corporate teams to drive business initiatives and achieve company goals

Requirements

  • 5+ years of experience in retail management, preferably in luxury goods
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and team development skills
  • Excellent communication and interpersonal skills
  • Bachelor's degree in Business Administration or related field

Competencies

  • Courage: Taking calculated risks and being willing to challenge the status quo
  • Creativity: Developing innovative solutions to business challenges
  • Customer Focus: Prioritizing customer needs and delivering exceptional customer service
  • Dealing with Ambiguity: Adapting to changing business conditions and priorities
  • Drive for Results: Achieving business goals and objectives
  • Interpersonal Savvy: Building strong relationships with colleagues and customers
  • Learning on the Fly: Adapting to new information and changing business conditions

Tapestry Competencies for All People Managers

  • Strategic Agility: Developing and implementing business strategies to drive growth and improvement


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