Retail Team Lead
6 days ago
About Groupe Dynamite
Groupe Dynamite is a leading global fashion digital retailer with a strong presence in Canada and the U.S. Our company has been a driving force in the fashion retail industry since 1975, with a commitment to innovation, customer satisfaction, and team excellence.
Job Summary
We are seeking a highly motivated and experienced Retail Team Lead to join our team at Groupe Dynamite. As a key member of our store operations team, you will play a vital role in promoting a positive shopping experience for our customers, building meaningful relationships, and contributing to the success of our stores.
Key Responsibilities
- Contribute to optimizing inventory management, sales, and customer satisfaction while maintaining brand and visual presentation standards.
- Manage inventory through shipment processing, sales floor replenishment, and eCom order fulfillment.
- Work closely with the Store Manager to achieve store goals and objectives.
- Develop and maintain a strong understanding of our products, services, and brand values.
- Provide exceptional customer service, ensuring a positive shopping experience for each customer.
Qualifications
- High school diploma required.
- 2 years of retail experience is an asset.
- 1 year of experience as a team lead, preferably in a retail environment.
- Passion for fashion and customer-oriented approach.
- Strong problem-solving skills and decision-making abilities.
- Exceptional interpersonal skills with a natural ability to build relationships.
- Effective time management skills to execute multiple tasks simultaneously.
- Ability to work in a fast-paced environment, delivering an exceptionally high level of attention and service.
What We Offer
- A dynamic and growing organization that invests in its people.
- A personal clothing employee discount.
- Learning and development programs to grow and exploit full potential.
- Employee referral program: be our best ambassador.
Our Promise
We are committed to employment equity and strive to be better today than we were yesterday.
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