Strategic Account Manager

6 days ago


Columbus, Ohio, United States American Express Full time

Lead the Way with American Express

We're a global and diverse community of colleagues with a commitment to backing our customers, communities, and each other. Our team is dedicated to helping you create a career journey that's unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll strive to uphold our promise to provide the world's best customer experience every day, with integrity and in an environment where everyone feels seen, heard, and valued.

About the Role

The Manager Business Development will be responsible for driving business-to-business commercial card sales and supplier payment business across our large and strategic customers in US markets within our Global Commercial Services (GCS) division. The territory includes West Virginia, Kentucky (central and west), Ohio (Cleveland and Cincinnati areas), and Virginia (except for DC).

Key Responsibilities:

  • Drive new sales from prospective clients with annual revenue of +$300M in primary and secondary markets.
  • Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions.
  • Lead strategic selling in alignment with compliance and internal partner business requirements.
  • Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements.
  • Achieve sales CV targets.
  • Execute a transactional sales cycle.
  • Sell core and supplier payments American Express solutions.
  • Spend significant time identifying opportunities, ensuring set-up/card issuing, and managing signings to achieve booked charge volume.

Minimum Qualifications:

  • Advanced analytical skills to bring concepts to life through data.
  • Proven track record in fintech and/or B2B sales negotiations, leadership, and closing skills with Fortune 1000 companies.
  • Hunter mentality.
  • Proven track record in sales negotiations, leadership, and closing skills with Fortune 1000 companies.
  • Strong understanding of complexities, nuances, and opportunities in payments industry across a variety of global markets.
  • Thorough knowledge of successful consultative selling techniques within procurement, treasury, and finance related to supply payments.
  • Extensive experience with complex sales planning and execution.
  • Strong financial acumen.
  • Leverages lead sources to identify opportunities and proactively schedule warm account review appointments with prospects.
  • Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services.
  • Exceptional thought leadership, strategic thinking skills, and project management aptitude.
  • Outstanding presentation and negotiation skills and ability to interface and influence at the most senior levels.
  • Strong collaboration and leadership skills.
  • Ability to travel as required.
  • Bachelor's Degree required.
  • Location: Multiple, candidate needs to reside in their territory.

What We Offer:

  • Competitive base salaries.
  • Bonus incentives.
  • 6% Company Match on retirement savings plan.
  • Free financial coaching and financial well-being support.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.


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