Account Management Specialist

1 week ago


Columbus, Ohio, United States Compass Group USA Full time
Job Summary

This role is responsible for the success of multiple accounts, managing client relationships, and ensuring that services offered to customers meet the highest standards of quality.

Key Responsibilities
  • Demonstrate a strong rapport and strategic alignment with clients, as well as a significant role in administrative functions.
  • Focusing on the needs and requirements of clients, utilizing service-based solutions and best practices to exceed expectations.
  • Maintain and support client satisfaction at a level that ensures account retention.
  • Prepare and implement departmental goals and objectives.
  • Support analysis of department's financial data and statistics.
  • Perform other duties as assigned.
Requirements
  • Bachelor's Degree or equivalent work experience.
  • 3-5 years of relevant management experience.
  • Ability to communicate effectively at all levels of the organization.
  • Must possess a thorough knowledge of contract administration and office procedures.
  • Displays general business acumen.
  • High customer service and quality attitude.

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