Dining Room Attendant
7 days ago
Job Summary
We are seeking a highly motivated and detail-oriented Busser to join our team at TGI Fridays. As a Busser, you will play a critical role in ensuring our guests have an exceptional dining experience.
Key Responsibilities
- Table Service
- Clear and reset tables after each guest's departure in a timely and efficient manner.
- Offer assistance to guests by clearing away dishes and glassware, and refilling beverages.
- Cleanliness and Sanitation
- Maintain the cleanliness of the restroom, perimeter of the building, and parking lot.
- Clean and sanitize throughout the shift, including taking out trash as needed.
- Guest Experience
- Assist guests with their needs as they arise, including but not limited to, checking the cleanliness of the bus stand from previous shifts and notifying management of any problems.
- Prepare coffee and iced tea to help team members serve guests.
- Teamwork and Collaboration
- Work with wait staff and hosts/hostesses to ensure guests receive excellent service.
- Take on additional responsibilities to ensure proper coverage during rush periods.
Requirements
- Communication Skills
- Must be able to clearly communicate guest needs to other team members.
- Physical Demands
- Must be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift.
- Must be able to stand and walk during entire shift.
- Qualifications
- Must be able to read menu items.
- Must be able to hear well amongst loud background noise in order to answer telephone and respond to guest requests.
Competencies
- Passion for the Guest
- Actively contributes to fun, friendly, and engaging service.
- Communication
- Keeps the lines of communication positive, open, and productive.
- Passion and Initiative
- Shows guests and team members that (s)he genuinely enjoys the job.
- Reliability and Accountability
- Works hard and delivers quality results.
- Flexibility and Stress Tolerance
- Knows that anything can and will happen and handles uncertainty in a calm, controlled manner.
- Teamwork and Collaboration
- Fuels an environment where everyone pitches in and gets along.
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