Field Operations Manager

3 days ago

Philadelphia, Pennsylvania, United States CMC Energy Services Full time
Job Summary

We are seeking a highly skilled and experienced Field Operations Supervisor to join our team at CMC Energy Services. The successful candidate will be responsible for managing and supervising the activities of our Field staff, ensuring maximum productivity, energy savings, quality assurance, and customer satisfaction.

Key Responsibilities
  • Manage, coach, and mentor direct reports to ensure staff is performing effectively and at their highest potential to achieve program and company organizational goals.
  • Provide mentorship and ongoing trainings for technicians, including team meetings as scheduled by program and address issues and/or concerns.
  • Establish and implement operational, production, and energy-saving goals for the team. Make recommendations to improve work performance.
  • Responsible for the management of inventory materials as required by location, ensuring staff are properly equipped to complete work in a timely manner.
  • Perform site-visits, audits, and inspections as needed and ensure all work is performed in accordance with company and program guidelines.
  • Act on-site to bring substandard measures and installations up to program standards when possible. Install program measures when needed.
  • Assess work orders to assign crews appropriately to maximize team utilization and collaborate with the Customer Care Department to coordinate schedules and to verify jobs are completed timely.
  • Supervise the maintenance of accurate records, photos, and proper documentation of all field operation activities including recording and reporting metrics department-wide as needed.
Requirements
  • H.S. Diploma or equivalent required. Post-secondary degree preferred.
  • 2+ years' prior supervisory experience preferred.
  • 2-4 years energy industry experience preferred.
  • BPI Analyst certification as required by location and client guidelines. Quality Control Inspector certification as needed by program or client guideline.
  • Other certifications may be required by utility.
Work Environment

The Field Operations Supervisor will work in a fast-paced environment with frequent close quarters, including crawl spaces, shafts, small rooms, narrow aisles, or other areas that could cause claustrophobia. The position requires the ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently and/or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

The successful candidate will be required to work in indoor and outdoor environmental conditions, including extreme cold temperatures below 32 degrees and extreme heat above 100 degrees. The position also requires the ability to work in atmospheric conditions such as fumes, odors, dust, gases, or inadequate ventilation.

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