Field Operations Director

3 days ago


Philadelphia, Pennsylvania, United States Hunter Wave LLC Full time
Job Title: Field Operations Manager

We are seeking a highly skilled and experienced Field Operations Manager to join our team at Hunter Wave LLC. As a key member of our operations team, you will be responsible for leading and managing our field sales and support teams, ensuring seamless execution of our business strategies and growth initiatives.

Key Responsibilities:
  • Manage and develop our field sales and support teams, providing training and guidance to ensure they meet their performance targets.
  • Develop and implement operational and customer support services, tools, and procedures to drive business growth and improve customer satisfaction.
  • Collaborate with our sales, accounts, and technical support teams to identify opportunities for improvement and implement changes to drive business performance.
  • Manage our existing network of clients, identifying new business opportunities and negotiating contracts with suppliers and partners.
  • Cultivate relationships with key players in the technology and manufacturing industries to drive business growth and partnerships.
  • Monitor and control expenditures to ensure operational stability and profitability.
  • Direct the installation, maintenance, and repair of our product hardware and software.
  • Conduct regular audits and reviews of our field operations, identifying areas for improvement and implementing changes to drive business growth.
  • Manage and develop our field staff, providing training and guidance to ensure they meet their performance targets.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements:
  • Proven experience in managing field sales and support teams, with a strong track record of driving business growth and improving customer satisfaction.
  • Strong technical background, with experience in using CRM and other mobile applications to drive business growth.
  • Fluency in Spanish and English required.
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Valid driver's license and reliable transportation.
Why Hunter Wave LLC?
  • Casual and dynamic work environment, with a focus on teamwork and collaboration.
  • Extensive industry and technology training, with opportunities for career development and growth.
  • Competitive salary and bonus structure, with comprehensive benefits and paid time off.
  • Opportunities for professional growth and development, with a focus on building a strong and diverse team.


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