Field Operations Manager

2 days ago


Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time
Job Summary

Greater Philadelphia Urban Affairs is seeking a highly skilled and experienced Field Supervisor to join our team. As a Field Supervisor, you will be responsible for overseeing the operations of our Behavioral Health and Autism Spectrum Disorder teams, collaborating with community stakeholders, and providing quality programing and services.

Key Responsibilities

  • Direct supervision of staff, coordination of referrals, and day-to-day operations
  • Establish and maintain strong relationships with program staff, management, and key stakeholders
  • Promote a positive public image of our programs and serve as a representative in assigned committees and meetings
  • Ensure adherence to contracts, quality implementation, and reporting requirements
  • Attend all required meetings and conference calls in a professional manner

Requirements

  • Minimum of three years' experience working to support children, young adults, and/or families impacted by behavioral and/or mental health challenges and/or autism
  • Two years' experience in direct supervision and/or training of staff required
  • Completion of Family Peer Support training, Family Peer Support Supervisor training, and Autism Family Peer Support training within 3 months of hire
  • Minimum of three years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges

Preferred Qualifications

  • Knowledge of or training in Systems of Care and trauma-informed care
  • Experience with Child and/or Family Advocacy
  • Experience working with and understanding of billable service with the Medicaid system

Working Environment

Work in a variety of settings, including but not limited to: Philadelphia Family Voices office, ZOOM or other approved digital meeting platforms, community settings and schools, family's homes, treatment programs and Children's Crisis Response Center (CRC), Family Court, Community Behavioral Health office.



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