Territory Director of Field Operations
21 hours ago
Burlington Stores, Inc. is seeking a highly skilled Territory Director of Field Operations to lead our team of Regional Managers and oversee the operational execution across more than 250 stores. As a key strategic partner for field leaders, you will drive store performance and set the standard for operational excellence in the field.
Key Responsibilities:- Lead operations planning for Territory in partnership with TSVPs and RVPs.
- Identify opportunities, develop business cases, create execution plans, and manage change.
- Contribute to operations strategy and planning across the chain.
- Oversee and facilitate program launches and operational tests in stores.
- Coach field leaders on implementation, assess results, and identify improvements.
- Represent process standards in stores and guide on-process execution.
- Deliver operations KPIs to goal from back of the house efficiency to sales floor productivity and cashiering speed.
- Teach RVPs/DMs to diagnose operation issues and solve them.
- Cross-functional collaboration: Engage closely with Field, HR, AP, Supply Chain, and other functions to help stores operate at their best.
- Represent field operations in company-wide initiatives, such as new store system projects and talent development programs.
- Train, coach, and performance manage teams and mentor talent in operations roles.
- Establish internal processes to foster professional growth and capability development to create a high-performing organization.
- Bachelor's degree in business, Retail Management, or related field.
- At least 10 years of Retail Operations Management experience within a multi-site environment.
- Comfortable utilizing Microsoft Office programs and familiar with computerized reporting software.
- Travel required to all markets within designated Territory.
- Competitive wage.
- Flexible hours.
- Associate discount.
- Medical, dental, and vision coverage, including life and disability insurance.
- 401(k) plan.
- Paid time off.
- Paid holidays.
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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