Territory Director of Field Operations

21 hours ago


Philadelphia, Pennsylvania, United States Burlington Stores Full time
Job Title: Territory Director of Field Operations

Burlington Stores, Inc. is seeking a highly skilled Territory Director of Field Operations to lead our team of Regional Managers and oversee the operational execution across more than 250 stores. As a key strategic partner for field leaders, you will drive store performance and set the standard for operational excellence in the field.

Key Responsibilities:
  • Lead operations planning for Territory in partnership with TSVPs and RVPs.
  • Identify opportunities, develop business cases, create execution plans, and manage change.
  • Contribute to operations strategy and planning across the chain.
  • Oversee and facilitate program launches and operational tests in stores.
  • Coach field leaders on implementation, assess results, and identify improvements.
  • Represent process standards in stores and guide on-process execution.
  • Deliver operations KPIs to goal from back of the house efficiency to sales floor productivity and cashiering speed.
  • Teach RVPs/DMs to diagnose operation issues and solve them.
  • Cross-functional collaboration: Engage closely with Field, HR, AP, Supply Chain, and other functions to help stores operate at their best.
  • Represent field operations in company-wide initiatives, such as new store system projects and talent development programs.
  • Train, coach, and performance manage teams and mentor talent in operations roles.
  • Establish internal processes to foster professional growth and capability development to create a high-performing organization.
Requirements:
  • Bachelor's degree in business, Retail Management, or related field.
  • At least 10 years of Retail Operations Management experience within a multi-site environment.
  • Comfortable utilizing Microsoft Office programs and familiar with computerized reporting software.
  • Travel required to all markets within designated Territory.
What We Offer:
  • Competitive wage.
  • Flexible hours.
  • Associate discount.
  • Medical, dental, and vision coverage, including life and disability insurance.
  • 401(k) plan.
  • Paid time off.
  • Paid holidays.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.



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