Front Office Manager
5 days ago
We are seeking a highly skilled and experienced Front Office Manager to join our team at QC Kinetix Dallas/Houston. As a key member of our clinic operations, you will be responsible for ensuring the smooth day-to-day functioning of our front office, providing exceptional patient experience, and supporting our medical team in delivering high-quality patient care.
Key Responsibilities- Patient Scheduling and Coordination
- Confirm and schedule patient appointments, cancellations, and rescheduling requests in a timely and efficient manner.
- Ensure accurate and up-to-date patient information is maintained in our CRM system.
- Front Office Operations
- Manage the front office workflow, including patient check-in, check-out, and transactions.
- Process patient payments and handle billing inquiries.
- Patient Experience and Support
- Provide exceptional customer service to patients, addressing their concerns and needs in a professional and courteous manner.
- Assist patients with financing options, including CareCredit and other payment plans.
- Administrative Tasks
- Perform administrative duties, such as data entry, inventory management, and supply ordering.
- Maintain accurate and up-to-date records, including patient files and inventory logs.
- Team Collaboration
- Work closely with our medical team to ensure seamless communication and coordination of patient care.
- Participate in ongoing training and professional development to stay up-to-date on industry best practices and company policies.
- Education and Experience
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum 2 years of experience in a medical office or front office setting.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in CRM software and other administrative systems.
- Strong attention to detail and organizational skills.
- Competitive Compensation and Benefits
- Salary range: $40,000 - $60,000 per year.
- Benefits package, including health, dental, and vision insurance.
- Opportunities for Growth and Development
- Ongoing training and professional development opportunities.
- Career advancement opportunities within the company.
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Front Office Manager
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