Customer Care Representative for Automotive Sales
2 weeks ago
Herb Chambers Cadillac of Warwick is on the lookout for a dedicated and proactive representative to enhance our Internet Sales Department.
Key Responsibilities:
- Manage incoming calls and online inquiries, ensuring each client feels valued and prioritized.
- Engage with potential sales clients, guiding them through the process until they are ready to schedule a visit.
- Accurately gather and maintain customer information in our database.
- Adhere to dealership standards for response times to inquiries.
- Schedule sales appointments with a focus on fostering long-term customer relationships.
- Address minor customer concerns and clarify misunderstandings effectively.
- Availability to work during weekends and holidays is essential.
Employee Benefits:
- Comprehensive Health, Dental, Vision, and Life Insurance plans.
- 401k plan with company matching contributions.
- Flexible working hours.
- Paid time off for personal use.
- Competitive compensation structure.
Qualifications:
- Flexibility in scheduling, including weekends.
- Self-motivated with a strong drive for performance.
- Willingness to participate in training sessions.
- Previous sales experience is beneficial, particularly in the automotive sector, but not mandatory.
- Excellent written and verbal communication skills.
- Highly organized with a quick learning ability.
- Proficient in computer usage and typing.
- Professional demeanor with a personable approach.
- No prior experience is required.
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