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Automotive Customer Care Representative

2 months ago

Warwick, Rhode Island, United States Herb Chambers Cadillac Full time

Herb Chambers Cadillac of Warwick is on the lookout for a dedicated and proactive individual to become a part of our Internet Sales Team.

This role entails managing online inquiries, incoming calls, and fostering customer loyalty.

We Have Immediate Openings

Key Responsibilities:

  • Respond to incoming calls and online inquiries, ensuring each client feels valued and prioritized.
  • Engage with potential sales clients until they are ready to schedule a visit to our dealership.
  • Collect and maintain accurate customer information in our database.
  • Adhere to dealership standards for response times.
  • Coordinate sales appointments with a focus on nurturing long-term customer relationships.
  • Address minor customer concerns and misunderstandings effectively.
  • Availability to work on weekends and holidays is essential.

Benefits Offered:

  • Comprehensive Health, Dental, Vision, and Life Insurance.
  • 401k plan with company matching.
  • Flexible working hours.
  • Paid time off.
  • Competitive compensation package.

We are looking for candidates who are self-driven and motivated by performance.

Willingness to participate in training sessions is required.

Experience in sales is preferred, particularly in the automotive sector, but not mandatory.

Strong verbal and written communication skills are essential.

Highly organized individuals who can learn quickly will thrive in this role.

Proficiency in computer and typing skills is necessary.

A professional and approachable demeanor is expected.

No prior experience is necessary.