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Customer Engagement Specialist in Automotive Sales

2 months ago

Warwick, Rhode Island, United States Herb Chambers Cadillac Full time
Position Overview:
Herb Chambers Cadillac of Warwick is actively seeking a dedicated and proactive representative to enhance our dealership's Internet Sales Department.

Key Responsibilities:
- Manage incoming calls and online inquiries, ensuring each client feels prioritized and valued.
- Engage with potential sales clients, guiding them through the process until they are ready to schedule a visit.
- Accurately collect and maintain customer information in our database.
- Adhere to dealership standards for response times to inquiries.
- Schedule sales appointments with a focus on building long-term customer relationships.
- Address minor customer concerns and clarify any misunderstandings.
- Availability to work during weekends and holidays is essential.

Benefits Offered:
- Comprehensive Health, Dental, Vision, and Life Insurance
- 401k plan with company matching
- Flexible work schedule
- Paid time off
- Competitive compensation package

Qualifications:
- Flexibility in scheduling and willingness to work weekends
- Self-motivated with a strong drive for performance
- Ability to participate in training sessions
- Previous sales experience is preferred, automotive sales experience is a plus but not mandatory
- Excellent written and verbal communication skills
- Highly organized with a quick learning ability
- Proficient in computer usage and typing
- Professional demeanor with a personable approach
- No prior experience required.