Account Representative

2 days ago

Los Angeles, California, United States Stumptown Coffee Corp Full time
Job Title: Account Representative

At Stumptown Coffee Corp, we're seeking a highly motivated and experienced Account Representative to join our team. As an Account Representative, you will play a critical role in supporting our existing customers, working closely with our Wholesale Sales team to provide exceptional service and drive business growth.

Key Responsibilities:
  • Account Management: Collaborate with the sales team to align and execute strategy for business retention and incremental growth in the market.
  • Customer Engagement: Provide account management and business consultation by acting as the main point of contact to customers with frequent touch points through calls, email, and in-person visits.
  • Sales and Upselling: Regularly track customer sales performance, provide proactive outreach to drive sales of seasonal product initiatives, and identify upselling or cross-selling opportunities.
  • New Account Acquisition: Introduce new accounts to Stumptown and guide them through their first order.
  • Business Partnership: Act as a business partner to increase customer revenue through knowledge and utilization of all relevant Stumptown product offerings, launches, and programs.
  • Market Research: Perform customer research to help inform outreach strategy and identify needs or areas of improvement.
  • Industry Knowledge: Actively research and stay current on food, beverage, and coffee industry trends, businesses, openings, closings, and general news within the assigned market.
  • Coffee Quality Standards: Review customers' coffee quality standards, evaluate businesses, making recommendations to enhance coffee programming.
  • Coffee Brewing Parameters: Understand and speak to coffee brewing parameters and general equipment standards.
Administrative Support:
  • Operational Needs: Facilitate operational needs for customers, providing solutions while working with cross-functional departments to maintain customer satisfaction.
  • Order Issues: Troubleshoot customer order issues, and offer solutions that work for the customer and business, acting as liaison with the production team.
  • New Account Onboarding: Assist in new account onboarding customers.
  • Customer Orders: Monitor customer orders for timely delivery and accuracy.
  • Product Forecasting: Partner with planning teams to provide customer product forecasting.
  • Events: Support events as Stumptown brand and sales representative.
  • Data Management: Maintain data and log activity in ERP and CRM systems, ensuring customer information is up to date, and accurate.

Requirements:

  • Experience: 2-3 years experience in Account Management, Cafe Management, or Sales preferred.
  • Skills: Excellent communication skills - written and verbal (in person, phone, video conferencing). Proven ability to collaborate across different teams and individuals. Expert ability to anticipate customer needs; knowledge of small business challenges and possible solutions.
  • Software Proficiency: Experience with Microsoft and Google suite applications. Excel/Sheets and Word/Docs is preferred; experience in D365 and Salesforce is a plus.
  • Travel: Ability to work in the field, as well as intermittent out-of-state travel to other markets, may be required.

Work Environment:

  • Office and Customer Settings: Work takes place in office and customer settings. This position is based in Los Angeles, California and will spend, on average, half of their time working on the computer and half of their time working in the field.
  • Travel Requirements: May occasionally require travel via car and/or airline (5-10%), standing and/or sitting for extended periods of time, and occasional overnight hotel stays.

At Stumptown Coffee Corp:

We welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers, and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview, or assessment process, please direct your inquiries to a member of the People team at people@stumptowncoffee.com or by calling 555-555-5555. We are proud to be a B Corp and equal opportunity employer.

  • Account Representative

    1 day ago

    Los Angeles, California, United States EssilorLuxottica Full time

    Job Title: Account RepresentativeJob Summary:We are seeking a highly motivated and results-driven Account Representative to join our team at EssilorLuxottica. As an Account Representative, you will be responsible for managing existing accounts in your assigned territory, driving sales growth, and building strong relationships with customers.Key...

  • Account Representative

    6 days ago

    Los Angeles, California, United States Stumptown Coffee Corp Full time

    Job Title: Account RepresentativeAt Stumptown Coffee Corp, we're seeking a highly motivated and experienced Account Representative to join our team. As an Account Representative, you will play a critical role in supporting our existing customers, working closely with our Wholesale Sales team to provide exceptional service and drive business growth.Key...

  • Account Representative

    1 week ago

    Los Angeles, California, United States Stumptown Coffee Corp Full time

    About the RoleWe are seeking a highly motivated and experienced Account Representative to join our team at Stumptown Coffee Corp. As an Account Representative, you will play a critical role in supporting our existing customers and driving revenue growth through strategic account management and sales initiatives.Key ResponsibilitiesAccount Management:...

  • Account Development Representative

    2 weeks ago

    Los Angeles, California, United States Shamrock Gift Wrap & Accessories Full time

    Job DescriptionJob Title: Account Development RepresentativeJob Summary:We are seeking a highly motivated and results-driven Account Development Representative to join our team at Shamrock Gift Wrap & Accessories. As an Account Development Representative, you will be responsible for maximizing sales growth profitably by representing our products and services...

  • Product Acquisitions Account Representative

    4 days ago

    Los Angeles, California, United States Los Angeles Regional Food Bank Full time

    Job Title: Product Acquisitions Account RepresentativeJob Summary:We are seeking a highly motivated and organized Product Acquisitions Account Representative to join our team at the Los Angeles Regional Food Bank. As a key member of our logistics team, you will be responsible for building and maintaining strong relationships with donors, identifying new...

  • Account Executive Field Representative

    6 days ago

    Los Angeles, California, United States Cars Commerce Full time

    About the RoleWe are seeking a highly motivated and experienced Account Executive to join our team at Cars Commerce. As a key member of our sales team, you will be responsible for building and maintaining relationships with existing customers, identifying new sales opportunities, and driving revenue growth.Key ResponsibilitiesAct as the primary point of...

  • Accounts Payable Representative II

    3 weeks ago

    Los Angeles, California, United States RadNet Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Accounts Payable Representative II to join our team at RadNet. As a key member of our financial operations team, you will be responsible for processing vendor invoices, managing vendor relations, and ensuring accurate and timely payment processing.Key ResponsibilitiesInvoice Processing: Daily...

  • Senior Account Specialist, Field Service Representative

    3 weeks ago

    Los Angeles, California, United States Cardinal Health Full time

    Job SummaryWe are seeking a highly skilled Senior Account Specialist, Field Service Representative to join our team at Cardinal Health. This role will be responsible for managing the success of our relationships with assigned customers, identifying and resolving customer pain points, and driving operational excellence.Key ResponsibilitiesAct as a primary...

  • Account Executive

    3 weeks ago

    Los Angeles, California, United States Danaher Corporation Full time

    About the RoleWe are seeking a highly motivated and experienced Account Manager to join our team at Danaher Corporation. As an Account Manager, you will be responsible for leading and delivering sales strategy execution in California, representing both assigned biopharma and biotech accounts, as well as developing regional prospect pipelines.Key...

  • Sales Development Representative

    7 days ago

    Los Angeles, California, United States Longwood University Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Development Representative to join our team at GENEWIZ. As a Sales Development Representative, you will be responsible for creating sales strategies, conducting marketing and sales efforts in academic and small biotech accounts, and supporting the growth of our business.Key...

  • Staff Accountant

    1 week ago

    Los Angeles, California, United States United American Indian Involvement (UAII) Full time

    Job Title: Staff AccountantUnited American Indian Involvement (UAII) is seeking a highly skilled Staff Accountant to join our team. As a key member of our Fiscal Department, you will play a critical role in ensuring the accuracy and efficiency of our financial operations.Key Responsibilities:Assist in the daily operation of the Fiscal Department, including...

  • Specialty Sales Representative

    4 minutes ago

    Los Angeles, California, United States Grifols Canada Therapeutics Inc Full time

    Job Title: Specialty Sales RepresentativeGrifols Canada Therapeutics Inc is seeking a highly skilled and experienced Specialty Sales Representative to join our team. As a key member of our sales team, you will be responsible for representing the entire Grifols plasma portfolio with identified regional/local systems, accounts, and customers.Key...

  • Senior Accountant

    4 weeks ago

    Los Angeles, California, United States Stanislaus County Full time

    OVERVIEWStanislaus County is seeking a dedicated and skilled accounting professional to enhance our team. This recruitment aims to fill a current vacancy and create a pool of qualified candidates for future opportunities within the County.POSITION SUMMARYThe Senior Accountant represents the advanced journey level within the accounting series. At this stage,...

  • Business Development Representative

    23 hours ago

    Los Angeles, California, United States Interim HealthCare Full time

    Unlock Your Potential as a Business Development RepresentativeAt Interim HealthCare, we're seeking a talented Business Development Representative to join our team. As a key member of our sales team, you'll play a vital role in building relationships with healthcare professionals and organizations to drive growth and sales.Key Responsibilities:Develop and...

  • Senior Tax Accountant

    4 weeks ago

    Los Angeles, California, United States Khandelwal & Co CPAs Full time

    About Khandelwal & Co CPAs:This position offers an excellent opportunity to work with a distinguished accounting firm as a Senior Tax Accountant. Your role will involve overseeing tax strategy, preparing and evaluating tax filings for diverse entities, representing clients during examinations, and fostering robust client relationships through outstanding...

  • Grant Accountant

    3 weeks ago

    Los Angeles, California, United States To Help Everyone Health & Wellness Centers Full time

    Job Title: Grant AccountantJob Summary:We are seeking a highly skilled Grant Accountant to join our team at To Help Everyone Health & Wellness Centers. The successful candidate will be responsible for overseeing the grants budgets, ensuring financial compliance, and providing timely reporting to funders.Key Responsibilities:Manage grants funds, including...

  • Account Executive

    2 weeks ago

    Los Angeles, California, United States Lockton, Inc. Full time

    Job Summary:Lockton, Inc. is seeking a highly skilled and experienced Account Executive to join our team. As a key business contact for our clients, you will be responsible for providing exceptional service and support to ensure their business needs are met.Key Responsibilities:Understand and perform marketing and account services to provide the broadest and...

  • Patient Service Representative

    2 weeks ago

    Los Angeles, California, United States Cedars-Sinai Full time

    About the RoleCedars-Sinai is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide Outstanding Customer Service: Respond to patient inquiries, resolve issues, and...

  • Customer Service Representative

    2 weeks ago

    Los Angeles, California, United States Tower Loan Full time

    {"title": "Customer Service Representative", "description": "**Customer Service Representative****Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring...

  • Wholesale Sales Representative

    3 weeks ago

    Los Angeles, California, United States Solomon Page Fashion & Beauty Full time

    Job Title: Wholesale Sales RepresentativeJob Summary:Solomon Page Fashion & Beauty is seeking a highly motivated and experienced Wholesale Sales Representative to join our team. As a Wholesale Sales Representative, you will be responsible for managing wholesale distribution within fashion boutiques, outdoor specialty stores, fitness studios,...