Mailing Services Coordinator

7 days ago


New York, New York, United States Exela Technologies Full time

About the Role

We are seeking a highly motivated and organized individual to fill the Mailing Services Coordinator position. This role is responsible for performing various mail center activities, including sorting, metering, folding, inserting, delivery, pickup, and maintaining the highest levels of customer care.

Key Responsibilities

  • Perform various mail center activities, including sorting, metering, folding, inserting, delivery, pickup
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Consistently adhere to business procedure guidelines
  • Adhere to all safety procedures
  • Take direction from supervisor or site manager
  • Maintain all logs and reporting documentation; attention to detail
  • Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)
  • Operating mailing, copy or scanning equipment
  • Shipping & Receiving
  • Handle time-sensitive material like confidential, urgent packages
  • Perform other tasks as assigned
  • Scanning incoming mail to recipients
  • Perform file purges and pulls
  • Create files and ship files
  • Provide backfill when needed
  • Enter information daily into spreadsheets
  • Identify charges and match them to billing
  • Sort and deliver mail, small packages

Requirements

  • Minimum of 6 months' customer service-related experience
  • High school diploma or equivalent (GED)
  • Keyboarding and Windows environment PC skills required (Word, Excel and PowerPoint preferred)
  • Experience running mail posting equipment a plus
  • Excellent communication skills, both verbal and written
  • Lifting up to 55lbs with or without accommodations
  • Willingness and availability to work additional hours if assigned
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks

Compensation

The estimated salary for this position starts at $18 per hour, with bonus opportunities available as part of the compensation package. Exela also offers a full range of medical, financial, and other benefits.



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