Senior Adult Protective Services Specialist
2 weeks ago
Overview
This position is part of a newly established examination process. The resulting eligible list will supersede any existing lists and may remain active for approximately one year, with the possibility of extension. Applications must be submitted online.
About Alameda County Social Services Agency
The Alameda County Social Services Agency (SSA) consists of a dedicated workforce of 2,400 professionals collaborating with community organizations to address the needs of the population. Services are delivered through four main divisions: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. For further information about the agency, please visit the official website.
Position Summary
Adult Protective Services Specialists operate within the Adult and Aging Services Department of the Social Services Agency. This role is specifically tailored to address the unique needs of elderly individuals and dependent adults requiring protective services.
Ideal Candidate Profile
The ideal candidate will possess:
- In-depth knowledge of programs and regulations related to Adult Protective Services, along with an awareness of community resources and their effective application.
- Exceptional verbal and written communication skills, enabling effective interaction with diverse populations.
- Strong analytical abilities, with a proven capacity for logical reasoning and sound decision-making.
- Excellent interpersonal skills, demonstrating empathy, courtesy, and professionalism when engaging with individuals from various backgrounds.
- Outstanding organizational capabilities, including the ability to prioritize tasks and manage multiple projects efficiently while proactively addressing emerging issues.
- The ability to maintain composure and professionalism in high-pressure situations.
Minimum Qualifications
To qualify, candidates must meet one of the following criteria:
- Pattern I: A Master's Degree in Social Welfare, Counseling, Psychology, Gerontology, or a related field, including supervised field placement in social casework and counseling for dependent adults and families, along with one year of relevant experience.
- Pattern II: Three years of full-time experience as an Adult Protective Services Worker I within the Alameda County classified service.
- Pattern III: A Bachelor's Degree with specific coursework in social/human services, sociology, or social welfare, combined with three years of relevant experience.
Knowledge and Skills Required
Qualified candidates will demonstrate:
- Understanding of crisis intervention techniques and principles.
- Familiarity with sociological and psychological principles.
- Proficiency in interviewing techniques.
- Awareness of community resources and their appropriate use.
- Knowledge of relevant laws, regulations, and codes.
Assessment Process
The examination process will include:
- A review of applications to confirm minimum qualifications.
- An oral interview for candidates who meet the qualifications, which will contribute to the final examination score.
Benefits
Alameda County provides a comprehensive benefits package, including:
- Medical, dental, and vision plans.
- Life insurance options.
- Retirement plans and deferred compensation options.
- Paid holidays, vacation, and sick leave.
- Employee wellness programs and various discounts.
Conclusion
Alameda County is committed to creating a diverse and inclusive workforce that reflects the communities it serves. All employment decisions are based on merit and qualifications.
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