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Senior Adult Protective Services Specialist

2 months ago


Oakland, California, United States Alameda County Full time
Overview
We are excited to announce a new opportunity within our organization.

The Alameda County Social Services Agency (SSA) is a dedicated team of professionals committed to enhancing the welfare of our community. Our agency comprises approximately 2,400 staff members who collaborate with local organizations to address the diverse needs of the population.


Service Departments
Our services are delivered through four primary divisions: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration.

For more information about our agency, please visit our official website.


Position Summary
As a Senior Adult Protective Services Specialist, you will be part of the Adult and Aging Services Department.

This role is distinct from other social work positions due to its focus on providing specialized support to elderly individuals and dependent adults requiring protective services.


Ideal Candidate Profile
The ideal candidate will possess:

- In-depth knowledge of Adult Protective Services regulations and community resources.

- Excellent verbal and written communication skills, with the ability to engage effectively with diverse populations.

- Strong analytical abilities, enabling logical reasoning and sound decision-making.

- A compassionate approach to working with individuals from various backgrounds, demonstrating understanding and professionalism.

- Exceptional organizational skills, capable of managing multiple priorities and addressing issues proactively.

- The capacity to maintain composure and professionalism in high-pressure situations.


Minimum Qualifications
To qualify for this position, candidates must meet one of the following criteria:
Pattern I
- Education: A Master's Degree in Social Welfare, Counseling, Psychology, Gerontology, or a related field, including supervised field placement.
- Experience: One year of full-time experience in social casework or counseling for elderly individuals or adults with disabilities.
Pattern II
- Experience: Three years of full-time experience as an Adult Protective Services Worker I within the classified service.
Pattern III
- Education: A Bachelor's Degree with relevant coursework in social/human services or behavioral sciences.
- Experience: Three years of full-time experience in social casework or counseling for the elderly or adults with disabilities.
- License: A valid California Motor Vehicle Operator's license is required.

Knowledge and Skills
Successful candidates will demonstrate proficiency in:
- Crisis intervention techniques and principles.
- Understanding of sociology and psychology principles.
- Effective interviewing techniques.
- Knowledge of community resources and their application.
- Familiarity with relevant laws and regulations.

Examination Process
The examination will consist of:
1) A review of applications to verify minimum qualifications.
2) An oral interview for candidates who meet the qualifications, which will constitute 100% of the final score.

Recruitment and Selection
Applicants will receive notifications regarding the examination process via email.

Alameda County is committed to accommodating qualified individuals with disabilities in accordance with applicable laws.


Benefits
Alameda County offers a comprehensive benefits package, including:
- Medical, dental, and vision plans.
- Life insurance options.
- Retirement plans and deferred compensation options.
- Paid holidays, vacation, and sick leave.
- Employee wellness programs and discounts.

Conclusion
Alameda County is proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive workplace environment.