Community Engagement and Volunteer Program Manager
2 weeks ago
The City of Norfolk, VA is seeking a dedicated Community Engagement and Volunteer Program Manager to lead and enhance our volunteer initiatives within the Animal Care Center. This role is pivotal in fostering community involvement and ensuring the welfare of our animals through effective volunteer management.
Key Responsibilities
As the Community Engagement and Volunteer Program Manager, you will:
1. **Develop and Implement Volunteer Strategies**: Create innovative recruitment and retention strategies to attract and maintain a diverse volunteer base.
2. **Conduct Training and Orientation**: Organize and facilitate comprehensive training sessions for new volunteers, ensuring they are well-prepared for their roles.
3. **Mentorship and Support**: Provide ongoing support and mentorship to volunteers, serving as a primary contact during their service hours.
4. **Social Media Management**: Curate and manage engaging content across social media platforms to promote volunteer opportunities and highlight volunteer contributions.
5. **Program Development**: Design specialized programs and training sessions to enhance volunteer skills and program effectiveness.
6. **Event Coordination**: Plan and execute community outreach events, both on-site and off-site, to promote animal welfare and responsible pet ownership.
7. **Data Management**: Utilize data management systems to track volunteer participation and program success, generating reports as necessary.
8. **Communication**: Maintain effective communication with volunteers through various channels, ensuring they feel valued and informed.
Qualifications
The ideal candidate will possess:
- A minimum of two years of experience in business administration or customer service.
- Strong interpersonal and organizational skills.
- Proficiency in Microsoft Office Suite and experience with volunteer management software.
- A foundational understanding of animal health and welfare.
Work Environment
This role requires flexibility in scheduling, with potential evening and weekend commitments. The Community Engagement and Volunteer Program Manager will thrive in a dynamic and fast-paced environment, prioritizing tasks effectively to meet the needs of the organization and community.
Benefits
Joining the City of Norfolk offers a comprehensive benefits package, including competitive salary, retirement plans, and opportunities for professional development.
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