Operations Administration Supervisor

2 weeks ago


Concord, New Hampshire, United States Archways Full time
Job Overview

Position Summary
The Administrative Operations Director plays a pivotal role in supporting the leadership team and ensuring effective administrative management across multiple locations. This role encompasses a variety of responsibilities, primarily focused on the seamless operation of financial and human resources functions. The individual will assist in the identification of contract and grant deliverables, operationalize finance and HR policies, and perform various clerical tasks. Familiarity with family and recovery support is advantageous but not mandatory. This position reports directly to the Vice President/Chief Operating Officer.

Key Responsibilities

  • Collaborate with the finance team to facilitate bill processing, payments, and manage check and deposit transactions.
  • Assist in the preparation of monthly invoices for funding agencies.
  • Oversee financial aspects of grant applications, ensuring compliance with reporting requirements.
  • Monitor grant deliverables and restrictions, providing regular financial updates to the VP/COO.
  • Coordinate with management and staff for the approval and processing of weekly payroll.
  • Engage in special projects related to budgeting, expenditure analysis, and HR benefits for the VP/COO.
  • Provide clerical support for onboarding new employees, including managing new hire documentation and personnel files.
  • Facilitate communication between the external financial team and Archways leadership.
  • Maintain comprehensive records of agency insurance policies and contracts, both electronically and in hard copy.
  • Assist the Executive Team with calendar management, report preparation, document organization, and contract oversight.
  • Perform clerical duties including file management for personnel records, contracts, expenses, and deposits.
  • Travel to various Archways centers as required.
  • Stay informed by participating in financial and management meetings, documenting and distributing meeting minutes.
  • Work collaboratively with a multidisciplinary team to address staff needs in supporting participants.
  • Support staff in organizing community events as necessary.
  • Assist in accessing translation services when required.
  • Engage in supervision sessions with the Executive Management Team.
  • Process incoming mail in accordance with agency guidelines.
  • Manage schedules and ensure deadlines are met.
  • Monitor office supply expenditures and oversee the procurement of materials while adhering to budget constraints.
  • Supervise external service contracts for facilities maintenance.
  • Organize and manage additional office activities as requested by the management team.
  • Ensure compliance with operational policies and regulations.
  • Stay updated on organizational changes and labor law compliance.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Strong preference for candidates with experience in finance, grants, and contract management.
  • Valid driver's license with appropriate registration and insurance.
  • Successful completion of a criminal background check and DMV record check prior to employment.

Preferred Skills

  • Comprehensive understanding of office management principles.
  • Familiarity with financial and facilities management practices; strong analytical and mathematical skills.
  • Proficient in financial planning, monitoring, and reporting.
  • Analytical mindset with problem-solving capabilities.
  • Exceptional organizational and multitasking skills.
  • Strong ability to maintain organized electronic and paper files.
  • Self-motivated with excellent communication skills.
  • Proficient in data entry into web-based databases and cloud platforms.
  • Ability to implement and track documentation effectively.
  • Team-oriented with leadership qualities and emotional intelligence.
  • Capacity to work independently within established frameworks.
  • Willingness to engage in training related to family support and peer recovery.
  • Ability to work with diverse populations, demonstrating cultural awareness.
  • Skill in fostering positive relationships by considering diverse perspectives.
  • Support the mission and philosophy of Archways.
  • Excellent time management and decision-making skills.
  • Ability to maintain confidentiality and manage sensitive information.

Benefits

  • Paid Time Off
  • Paid Observance of 12 Holidays
  • Health Insurance (including Vision)
  • Dental Insurance
  • Flexible Spending Account
  • Short-Term Disability

About Archways
ARCHWAYS, previously known as Greater Tilton Area Family Resource Center, has evolved to serve communities in Concord, Franklin, and Tilton. This organization is a nationally recognized community resource center providing integrated family support and peer recovery services. As a Family Resource of Quality designated by the Wellness Prevention Council of NH, and accredited by the Council on Accreditation of Peer Recovery Support Services, our mission is to empower individuals, families, and communities by promoting health, well-being, and self-sufficiency through positive relationships, support, collaboration, and education. We are committed to the professional development of our staff and encourage innovation and collaboration within and outside the agency. If you are passionate about making a difference and possess a deep empathy for others, we invite you to explore opportunities with us.



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