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Landscaping Senior Account Manager

2 months ago


Palo Alto, California, United States Gothic Landscape, Inc. Full time
Job Title: Landscaping Senior Account Manager

We are seeking a highly skilled and experienced Landscaping Senior Account Manager to join our team at Gothic Landscape, Inc. This is a unique opportunity to work with a leading company in the commercial landscape industry, where you will be responsible for managing client relationships, leading production crews, and driving business growth.

Key Responsibilities:
  • Develop and maintain strong relationships with clients through effective communication and service delivery
  • Manage and lead production crews, including dispatch, performance management, and addressing customer complaints
  • Conduct site quality reviews and communicate assessments internally and externally
  • Network and generate referrals to support branch growth objectives
  • Lead the branch in growing its base contracts in targeted market segments and geographic locations
  • Collaborate with the branch team to achieve overall objectives of quality, retention, growth, and profitability
Requirements:
  • 8+ years of client and crew management experience in the commercial landscape industry, with a proven track record of managing a large client portfolio
  • 2 or 4-year college degree in a related field, or a minimum of 5 years of landscape/horticulture experience, including training and managing multiple crew members/gardeners
  • 3 years of strong customer service, sales, and communication experience, or combined comparable experience
  • Excellent time management and organizational skills, with a strong work ethic
  • Strong interpersonal verbal and written skills, with the ability to write and present proposals and bids
  • Experience in consultative sales to clients for additional services
Perks and Pluses:
  • Healthcare benefit program and 401K match program
  • 9 paid holidays per year, with paid vacation and sick leave
  • Company-paid take-home vehicle, cell phone, and laptop
  • Fun and fast-paced working environment, with a great work-life balance
  • Paid training/certification and career advancement opportunities
  • Gothic Landscape, Inc.'s company culture fosters growth, inspires longevity, and rewards mutual loyalty
Compensation:
  • $85,000 - $105,000 per year (specific compensation may vary based on overall skills, experience, and location)
  • Annual bonus potential (specific compensation may vary based on overall branch and individual performance)

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, uniform service member and veteran status, marital status, pregnancy, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, sexual orientation, or any other protected status in accordance with all applicable federal, state, and local laws.