Restaurant General Assistant
6 days ago
Job Summary:
The Restaurant Operations Manager is a key leadership role responsible for driving profitability, guest satisfaction, and team development in a fast-paced restaurant environment. As a Restaurant Operations Manager, you will be the operations leader of the restaurant, focused on achieving key performance outcomes and supporting the Restaurant General Manager in managing daily operations.
Key Responsibilities:
Profitability:
- Manage inventory costs and maintain inventory by conducting regular inventory inspections and ensuring accurate ordering and receiving procedures.
- Monitor and control cash handling and security procedures to prevent losses and ensure compliance with company standards.
- Ensure preventative maintenance of restaurant facilities and equipment is completed in accordance with company standards, interacting with external vendors as required.
Guest Experience:
- Motivate and direct team members to deliver exceptional guest service, ensuring a clean and welcoming environment for all customers.
Team Development:
- Provide coaching and feedback to team members to enhance their skills and capabilities, driving restaurant performance and growth.
Operations:
- Direct the restaurant team to achieve efficient and accurate preparation and sale of products, meeting established speed of service guidelines.
- Ensure the restaurant upholds operational and brand standards, maintaining a high level of quality and consistency.
Requirements:
- High school diploma or equivalent required; 2 years of college preferred.
- 1-2 years of previous quick service restaurant experience, with management experience preferred.
- Strong understanding of P&L interpretation and management influence profitability.
- Demonstrated leadership skills and ability to motivate and develop team members.
- Available to work evenings, weekends, and holidays, with flexibility to work long and/or irregular shifts as needed.
About Burger King:
Burger King is a global fast-food chain with a commitment to serving high-quality, great-tasting, and affordable food to millions of guests every day. As a Restaurant Operations Manager, you will be part of a team that values customer satisfaction, team development, and operational excellence.
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