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Director of Client Development and Success

2 months ago


Columbus, Ohio, United States Epsilon Full time
About the Role

The Senior Director, Client Growth Strategist is a key leadership position at Epsilon, responsible for driving the overall success of a specified client relationship or business. This includes developing strategic plans, overseeing their execution, and managing financial aspects.

Key Responsibilities
  • Strategic Leadership
    • Develop and execute strategic plans to drive client growth and success.
    • Lead cross-functional teams to deliver high-quality results and exceed client expectations.
    • Collaborate with clients and internal stakeholders to identify new business opportunities and develop strategies to capitalize on them.
  • Account Management
    • Develop and maintain strong relationships with clients and internal stakeholders.
    • Identify and capitalize on new business opportunities and develop strategies to drive growth.
    • Lead the development of account plans and ensure their successful execution.
  • Financial Management
    • Manage client budgets and ensure financial goals are met.
    • Develop and implement financial strategies to drive growth and profitability.
    • Monitor and analyze financial performance to identify areas for improvement.
Requirements
  • Education
    • Bachelor's degree preferred.
  • Experience
    • A minimum of 10 years of experience in CRM, loyalty, and data-driven marketing.
    • Proven track record of driving business growth and profitability.
  • Skills
    • Strong strategic planning and execution skills.
    • Excellent communication and presentation skills.
    • Ability to lead cross-functional teams and drive results.
About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Our products accelerate our clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes.

Our Values
  • Act with Integrity
    • We are transparent and have the courage to do the right thing.
  • Work Together to Win Together
    • We believe collaboration is the catalyst that unlocks our full potential.
  • Innovate with Purpose
    • We shape the market with big ideas that drive big outcomes.
  • Respect All Voices
    • We embrace differences and foster a culture of connection and belonging.
  • Empower with Accountability
    • We trust each other to own and deliver on common goals.
Benefits
  • Time to Recharge
    • Flexible time off (FTO), 14 paid holidays.
  • Time to Recover
    • Paid sick time.
  • Family Well-Being
    • Parental/new child leave, childcare & elder care assistance, adoption assistance.
  • Extra Perks
    • Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.