Operations Coordinator

2 weeks ago


Dallas, Texas, United States LSG Sky Chefs Full time
{"h2":{"text":"About LSG Sky Chefs"},"p":{"text":"As a leading airline catering and hospitality provider, LSG Sky Chefs is committed to excellence and innovation in the industry. Our team members are the heart and soul of our success, delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Our Operations Coordinator - Meal Ordering plays a critical role in ensuring the efficient and timely processing of meal orders for our airline clients. This role requires strong organizational skills, attention to detail, and a deep understanding of the airline catering industry.

Key Responsibilities:

* Receive and process meal orders from airline clients, ensuring accuracy and completeness.
* Coordinate with production teams to ensure timely order fulfillment.
* Monitor order status and resolve any issues or discrepancies.
* Manage inventory levels of meal components to ensure adequate supply for orders.
* Coordinate with suppliers for timely delivery of ingredients.
* Serve as the primary point of contact for airline clients regarding meal orders.
* Respond to client inquiries and resolve any issues promptly.
* Build and maintain positive relationships with clients.
* Ensure that meal orders meet the highest quality standards.
* Monitor product quality and identify any issues.
* Coordinate with quality control teams to address any non-conformances.
* Prepare regular reports on order volumes, production efficiency, and client satisfaction.
* Analyze data to identify trends and areas for improvement.

Requirements:

* 2-3 years of experience in a similar role, preferably in the food service or airline catering industry.
* Strong organizational skills and attention to detail.
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to work under pressure and meet deadlines.

If you are a motivated and detail-oriented individual with a passion for the culinary industry, we encourage you to apply for this exciting opportunity to join our team at LSG Sky Chefs."}

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