Administrative Coordinator

2 weeks ago


Minneapolis, Minnesota, United States Hennepin County Full time

About the Role:

The Economic Supports area of Human Services and Public Health is seeking a highly skilled Administrative Assistant Intermediate to join their Onsite Resident Service team. This role will play a critical part in ensuring the consistent, accurate, and efficient delivery of onsite services by Economic Supports.

Key Responsibilities:

  • Assist with administrative and operational tasks, including mentoring, training, and overseeing daily operations through various channels.
  • Act as an informal subject matter expert and communicate complex program requirements, expectations, and timeframes.
  • Provide feedback for improving processes and experiences.
  • Use county and state computer systems to access client and case data.
  • Serve as a communication point for partner agencies and external providers.
  • Assist other county staff to ensure excellent customer service.

Requirements:

  • One of the following: Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position, and two years or more of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position. Six or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.

Preferred Qualifications:

  • Experience working in and understanding the new on-site service delivery model.
  • Interpreting HR policies and maintaining processes to support consistent policy implementation within the Economic Supports area.
  • Working in and understanding the operations of the Economic Supports area and customer service channels.
  • Using Microsoft Office Suite and other systems such as Q Flow.
  • Providing direction or leadership to peers or subordinate co-workers in a human services setting.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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