Group Reservations Coordinator

1 month ago


Phoenix, Arizona, United States Marriott Hotels & Resorts Full time
Key Responsibilities

As a Group Reservations Coordinator at Marriott Hotels & Resorts, you will be responsible for ensuring a successful event for hotel group guests. This includes being the housing and billing contact from pre-arrival through departure, providing excellent service and hospitality following the brand guidelines.

Key Tasks
  • Process all reservation requests and changes
  • Coordinate with the Reservations and Billing team to ensure accurate and timely processing of reservations
  • Provide exceptional guest service and resolve any issues that may arise during the event
  • Ensure that all billing and financial transactions are accurate and up-to-date

What We Offer

As a Group Reservations Coordinator, you will have the opportunity to work with a dynamic team and develop your skills in guest service, communication, and problem-solving. You will also have access to ongoing training and development opportunities to help you grow in your career.



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