Patient Experience Coordinator
1 month ago
The Fountain Group is seeking a highly skilled Patient Experience Coordinator to join our team. This role is a critical part of our operations, ensuring that our clinic runs smoothly and efficiently.
Key Responsibilities:- Welcome patients and conduct check-in with required forms
- Work in partnership with leadership to provide seamless and integrated service to our patients
- Lead the scheduling and patient visit coordination functions within the practice management system
- Ensure our patients are always delighted with the level of care they receive
- Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
- High School Diploma Minimum (BS degree preferred)
- Basic Life Saving Certification
- 1-3 years of front-desk experience at a Primary Care Facility
- Customer Service Skills
- MEDICAL ASSISTANT CERTIFICATION PREFERRED
- Up to 18 days PTO, 11 paid holidays
- 8 hours paid Volunteer hours to serve our community
- Medical, Dental and Vision Coverage
- 401(k) up to 5% dollar per dollar match
- Tuition Reimbursement
- Employee discounts, gym reimbursement, wellness programs and more
- Performance Incentive Plan
Compensation: $20-24 per hour depending on experience
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