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Commercial Lines Account Manager
2 months ago
Job Summary:
C. Winchell Agency, Inc. is seeking a highly skilled Commercial Lines Account Manager to join our team. As a key member of our organization, you will be responsible for managing commercial insurance accounts, providing exceptional customer service, and driving business growth.
Key Responsibilities:
- Participate in monthly renewal strategy meetings to ensure seamless account management.
- Provide producers with information for updates at renewal, including renewal surveys and applications for existing coverages or those to be recommended.
- Review client coverages annually to identify potential gaps and recommend needed coverages to producers.
- Coordinate with assigned Client Analyst to prepare loss summaries with analysis and tentative experience modifications.
- Assist in firm's cross-selling efforts by pre-qualifying accounts with insurance carriers and compiling submission information in a format conducive to producing best coverage and pricing terms for customers.
- Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COIs required by clients.
- Communicate client needs to all other departments, including accounting, claims, reporting, or others as required.
- Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients.
- Keep producers and account executives informed on any important activity of their clients.
- Coordinate client response on risk control issues.
Requirements:
- PA Property & Casualty License is a must.
- College degree preferred, but high school diploma or equivalency required.
- Professional Designation is a plus.
- Must have good communication skills, both verbal and written.
- Good listening skills and attention to detail are required, as well as a desire to solve problems.
- Should have at least 5 years of insurance experience with a good understanding of multi-line commercial insurance contracts and coverages.
- Should possess some understanding of the negotiation process and have the ability to handle multiple priorities.