Bakery Department Manager

7 days ago

Janesville, Wisconsin, United States Festival Foods Full time
Job Summary

This is a challenging and rewarding role that requires a strong leader to oversee the Bakery and Deli departments at Festival Foods. As a Bakery Department Manager, you will be responsible for leading a team of associates to achieve sales and profitability goals, while maintaining a high level of customer service and ensuring compliance with company policies and procedures.

Key Responsibilities
  • Leadership and Team Management
    • Lead, support, and reinforce Festival culture, guest service, and performance expectations
    • Maintain adequate staff levels by partnering with Human Resources Manager to interview applicants and extend job offers to qualified candidates
    • Responsible for the thorough and consistent training and leadership of new Bakery and Deli associates
  • Operations and Management
    • Manage Bakery and Deli labor goals by creating associate schedules and collaborating with store leadership on daily/weekly/annual labor objectives
    • Provides support and additional training to associates 30, 60, and 90 days post-hire to manage retention
    • Provides guidance and delegates duties to Bakery and Deli Department leaders
    • Develops associates by supporting professional goals and objectives
    • Writes and conducts performance reviews of the Bakery and Deli associates, partnering with Bakery and Deli leaders on specific areas within department
  • Customer Service and Sales
    • Provides excellent guest services by addressing concerns, resolving issues, and living the boomerang principle
    • Contributes to overall cleanliness of the department by maintaining, organizing, and cleaning work areas, shelving, and sales floor as needed
  • Inventory and Merchandising
    • Maintains inventory levels and ensures accurate pricing on products received and sold
    • Places orders with various vendors for special orders and holidays, utilizing item movement as needed
  • Safety and Compliance
    • Documents violations of company policies/procedures by associates and conducts the appropriate corrective action in collaboration with Human Resources Manager and Store Director
  • Other Responsibilities
    • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
    • Other duties as assigned
    Requirements
    • High School Education or equivalent combination of education and experience
    • 5+ of leadership experience (at least 2 years as manager) - retail or restaurant preferred
    • Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment
    • Knowledge of technology and the use of a computer
    • Thorough knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
    • Knowledge and understanding of all safety requirements and company safety policies
    • Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: Hand jack, slicers, baler, trash compactor, fryer, oven, grinders, mixers, blaster, chiller, and cook and holds
    • Must have WI Certified Food Manager License (Festival will pay in order to get certified)

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