Sales Support Coordinator

3 weeks ago


Baltimore, United States Pompeian, Inc. Full time

Sales Support Coordinator Summary:The Sales Support Coordinator is responsible for assisting the Sales Support Manager and Sales Team with customer compliance, order resolution, forecasting, master data management, and communication with cross functional departments. The position is based in Baltimore Pompeian HQ offering hybrid role 2/3 days. Position will report to the Sales Support Manager. Sales Support Coordinator requirements: Bachelor’s degree in business administration or related field required
2-3 years’ experience in a Sales or related role
Excellent communication and interpersonal skills Demonstrated track record of problem resolution Experience analyzing data and using data to drive decision making
Ability to work independently with minimal supervisory direction Strong organizational skills and ability to multi-task and prioritize in a fast-paced, changing environment Proficient with Microsoft Office, including Excel Experience with ERP systems preferred Team player with a can-do attitude
Basic math skills Ability to travel for sales meetings, minimal Sales Support Coordinator Pay and Perks:  Starting pay 54-58K with room for advancement Position will be based in Baltimore HQ, hybrid role 2/3 days 401k 401k matching Health, Vision, Dental Insurance, 100% monthly premium funded by Pompeian HRA Vacation Programs+ Floating Holidays Paid Time Off Employee Assistance Program O-Live Healthy Wellness Programs Family Scholarship Program Tuition reimbursement Community events Recognized as a top 2023 Workplace in Manufacturing, compensation & benefits Sales Support Responsibilities:  Act as the liaison for the Sales Team between headquarters, Operations, Quality, Finance, Production, Logistics, Marketing, Customer Service, IT, and management Collaborate with Customer Service and Sales Team on order resolution involving price discrepancies to include ERP and TPM system management, using various systems and methods of investigation 
Lead pricing changes and field updates in ERP and TPM communication in conjunction with Commercial Finance
Assist with customer setup and change process in ERP to ensure accurate master data and communication with internal stakeholders
Process and coordinate sample orders and ensure items are delivered on time and in good condition Communicate forecast changes and insights to Planning & Distribution team to manage inventory and production plans using reporting and analysis Create sales plans for sales managers to manage excess inventory and monitor slow moving inventory as part of Slow Mover process with Logistics Support Private Label Manager with sales agreements, manual forecast process, bid support, and related requests
Assist Finance Team with deduction issue resolution related to Sales Interface with One World Sync and other systems to ensure customer publications are timely and accurate Facilitate customer specific requests related to new item setup, quality information, and customer websites Ensure Sales managers in the field are update-to-date on activities in the corporate offices and manufacturing facilities
Coordinate travel and arrangement for sales meetings and customer visits throughout the year Ensure all projects comply with environmental regulations, and company environmental goals Performs duties and tasks per Pompeian’s mission, goals and core values All other duties and tasks assigned  About us: The Olive Oil People - is America's largest national brand of olive oil, bestselling vinegars and a variety of cooking sprays. Farmer owned and Baltimore based since 1906, Pompeian is a family of olive farmers and olive oil craftsmen whose passion, expertise and dedication bring the best-tasting, highest quality olive oils to kitchens everywhere. Upholding the highest quality standards, Pompeian conducts daily testing through our in-house quality assurance team in the state-of-the-art Pompeian Quality Control and Research & Development Center ensuring each bottle is always at peak freshness. Inspired by heritage and tradition, Pompeian products are rooted in authenticity and crafted for quality and great taste. To learn more about Pompeian please visit Pompeian.com and LinkedIn 
  



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