HVAC Sales Support Specialist

1 week ago


Baltimore, Maryland, United States LEN THE PLUMBER LLC Full time
Job Overview

Sales Coordinator / Inside Sales - HVAC Division

Company Overview: LEN THE PLUMBER LLC is seeking a dedicated HVAC Sales Coordinator to manage and optimize our sales leads. This role is essential in ensuring that all generated leads are effectively scheduled and prioritized to enhance revenue opportunities.

Key Responsibilities:

  • Coordinate with technicians to establish sales leads.
  • Facilitate a smooth transition from technicians to sales representatives.
  • Engage with customers to prioritize leads and collect relevant information for the sales team.
  • Manage sales calls and allocate sales representatives based on operational needs.
  • Generate and distribute reports to assist the dispatch team in lead management.
  • Monitor and analyze the outcomes of sales calls and ongoing opportunities.
  • Focus on unsold opportunities for both sales and service teams.
  • Conduct timely follow-ups on unsold opportunities to maximize revenue potential.
  • Build and maintain strong client relationships, negotiating and finalizing sales.
  • Establish rapport with customers to recommend suitable products and services.
  • Ensure the customer database is kept current and accurate.

Qualifications:

  • Exceptional multitasking abilities with a keen attention to detail.
  • Strong verbal and written communication skills.
  • Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.
  • Previous customer service experience is advantageous.
  • Familiarity with Service-Titan is preferred but not mandatory.

Education and Experience:

  • High school diploma or equivalent experience.
  • Sales experience is beneficial.

Compensation:

  • Salary commensurate with experience.

Benefits:

  • Comprehensive Dental, Vision, and Healthcare Plans.
  • 401(k) matching program.
  • Short-Term and Long-Term Disability coverage.
  • Life Insurance options.
  • Paid Time Off (PTO).
  • Paid Holidays.
  • Employee Assistance Program (EAP).

Note: This job description is not exhaustive and may be subject to change. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential job functions.



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