Manager, Associate Relations

4 weeks ago

Atlanta, United States AmeriCold Logistics Full time

What you'll DoThe Manager, Associate Relations will help to ensure our organization's treatment of every associate is fair, respectful, and consistent with our Company values, policies and our objective of being an Employer of Choice. This position is responsible for managing employment risk by helping to ensure our work environment is free from harassment and discrimination and is in compliance with all federal, state, and local employment laws and regulations. This position's responsibilities fall into proactive and reactive categories and balancing time between reactive (crisis-response) matters and proactive work is a critical component for success in the position.
Manage Associate Relations processes to ensure a proactive, fair, and consistent approach to resolutions by developing and maintaining excellent working relationships with associates and managers. Create and maintain all required documentation in compliance with state, federal and local regulations, as well as company policy. Provide HR support in responding to ethics and compliance hotline reports related to Associate Relations issues. Conduct or assist in workplace investigations where critical Associate Relations issues or challenging associate situations are raised. Design and implementation of performance management systems, including performance evaluations, corrective actions, feedback mechanisms, and performance improvement plans. Recommend, develop, and facilitate Associate Relations training (including employment regulatory and legal requirements; policies and procedures; discipline and discharge and positive Associate Relations) to a variety of audiences, including managers and associates that communicate best Associate Relations practices and strategies, on a formal and informal basis. Ensure consistency in application. Investigate, analyze, negotiate, and resolve complex and important Associate Relations issues in a timely and effective manner, where appropriate. Analyze information and data necessary to define and discern cost and policy implications of resolution, negotiations and disputes. Collaborate with Legal as needed. Prepare monthly, annual, and ad hoc reports and presentations including reports and analytics monitoring Associate Relations trends and identify areas for improvement or intervention. Based on trends, make recommendations to senior leaders on solutions that will continue to protect the health, morale, and productivity of the Americold team. Participate in conducting and analyzing the results of associate surveys, round tables, focus groups, or exit interviews uncovering trends and actions for improvement. Specifically review exit interview responses to provide follow-up outreach to associates and managers to investigate as necessary. Shares trends with HR or leadership that leads to improvement or sustainability.
#LI-HybridWhat Experience and Education You Need 5+ years direct experience in Associate Relations or Human Resources with an emphasis on Associate Relations work Bachelor's degree Experience working with and applying employment & labor laws and regulations throughout the United States Technically proficient in Office 365/Teams; MS Word, Outlook, Excel, and PowerPoint; SharePoint; Adobe
Experience assessing complex data sets, developing recommendations based on assessments, and influencing action by business leaders
What Could Set You Apart Specialized training in Associate Relations Experience working with and applying employment & labor laws and regulations throughout Canada Experience in union environments and traditional labor issues Ability to handle confidential and sensitive information with extreme discretion Ability to manage multiple priorities simultaneously and meet deadlines, often in stressful and high-pressure situations
Physical Requirements
Requires the ability to sit for long periods of time, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane for business May require visits to warehouse operations in temperatures at or below freezing May require carrying loads related to travel and the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds Requires the use of various electronic tools
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.What We Offer:Our associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.EOE/AA M/F/D/V DFW.

  • Digital Public Relations Manager

    2 days ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Digital Public Relations Manager

    3 weeks ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Associate Relations Manager

    3 days ago

    Atlanta, Georgia, United States Americold Logistics Full time

    About the RoleWe are seeking a highly skilled Associate Relations Manager to join our team at Americold Logistics. As a key member of our organization, you will play a critical role in ensuring our treatment of every associate is fair, respectful, and consistent with our Company values and policies.Key ResponsibilitiesManage Associate Relations Processes:...

  • Associate Relations Manager

    2 weeks ago

    Atlanta, Georgia, United States Americold Logistics Full time

    Job OverviewKey ResponsibilitiesThe Associate Relations Manager plays a pivotal role in fostering a workplace environment that aligns with our organizational values and promotes fairness and respect among all associates. This position is tasked with mitigating employment risks by ensuring a workplace free from harassment and discrimination, while adhering to...

  • Public Relations Coordinator

    3 weeks ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Public Relations Coordinator

    3 weeks ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Public Relations Coordinator

    3 months ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Public Relations Coordinator

    5 days ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Communications and Media Relations Specialist

    2 weeks ago

    Atlanta, Georgia, United States Eberly & Collard Public Relations Full time

    Job OverviewAt Eberly & Collard Public Relations (ECPR), we are dedicated to nurturing professional development for individuals engaged in public relations, branding, advertising, digital marketing, social media, event coordination, influencer partnerships, and comprehensive marketing strategies. Our philosophy emphasizes that the unique talents of our team...

  • Associate Relations Consultant Sr.

    2 months ago

    Atlanta, United States Elevance Health Full time

    Anticipated End Date: 2024-07-26 Position Title: Associate Relations Consultant Sr. Job Description: Associate Relations Consultant Sr. Location: This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. The Associate Relations Consultant Sr. will be...

  • Senior Associate Relations Consultant

    1 day ago

    Atlanta, United States ICONMA Full time

    Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written...

  • Senior Associate Relations Consultant

    3 days ago

    Atlanta, United States ICONMA Full time

    Provides advice, guidance, coaching, and training to associates and managers based on policies and legal consultation, and in accordance with employment laws and regulations. Conducts investigations including managing the witness lists, determining line of questioning, analyzing credibility, researching related records as needed and maintaining written...

  • Marketing Communications Manager

    3 weeks ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Marketing Communications Manager

    3 months ago

    Atlanta, United States Eberly & Collard Public Relations Full time

    Job DescriptionJob DescriptionAt Eberly & Collard Public Relations (ECPR), we foster career growth for individuals in the fields of public relations, branding, advertising, digital marketing, social media, event management, influencer relations, and integrated marketing. Our philosophy is grounded in the fact that the individual strengths of our team members...

  • Client Relations Associate

    6 days ago

    Atlanta, Georgia, United States Spanx Full time

    Position OverviewAs a Client Relations Associate, you will play a vital role in supporting the Account Manager with essential business operations.Key ResponsibilitiesAssist the Account Manager in overseeing fundamental business activities.Provide daily assistance for the Department Store sector within Intimate Apparel.Forecast monthly shipping projections...

  • Public Relations Manager

    3 months ago

    Atlanta, United States Alloy Full time

    Job DescriptionJob DescriptionPR Manager(REMOTE/ATL/NOLA) About AlloyAlloy is an integrated marketing agency. We specialize in helping brands across the full funnel, from designing and developing digital solutions for brands that inspire, to creating complete communication offerings and performance marketing campaigns. Our cross-channel solutions help...

  • Client Relations Associate

    2 weeks ago

    Atlanta, Georgia, United States Axion BioSystems Full time

    Position: Inside Sales Customer Support SpecialistCompany Overview:At Axion BioSystems, we are dedicated to equipping our scientists and engineers with innovative tools that drive new discoveries and enhance clinical outcomes. Our products play a crucial role in pioneering research across various fields, including neurodegenerative diseases, cancer...

  • Media Relations Associate

    2 weeks ago

    Atlanta, Georgia, United States Style Netbox Full time

    Job OverviewPosition: Brand Communications SpecialistAre you an effective communicator with a flair for narrative and brand enhancement? Style Netbox is on the lookout for a skilled Brand Communications Specialist to become part of our innovative team.Role Summary: In the capacity of a Brand Communications Specialist at Style Netbox, your primary focus will...

  • Client Relations Associate

    2 weeks ago

    Atlanta, Georgia, United States Cobbler Union Limited Full time

    Position Overview: Cobbler Union Limited is seeking a dedicated and service-focused Customer Service - Store Associate to enhance our retail operations by providing exceptional shopping experiences. Your interactions with customers will play a crucial role in our success by ensuring we deliver outstanding service consistently. Key Responsibilities: Provide...

  • Guest Relations Associate

    2 weeks ago

    Atlanta, Georgia, United States Marriott International Inc Full time

    POSITION OVERVIEWAs a key member of our team, the Guest Experience Specialist is dedicated to crafting memorable and distinctive experiences for our guests. This role transcends the conventional front desk duties, focusing on a holistic approach to guest satisfaction throughout their stay.KEY RESPONSIBILITIES1. **Proactive Engagement**: Anticipate and...