Sr. Business Operations Analyst, SMGS Ops

1 week ago

Arlington, United States Amazon Web Services, Inc. Full time

You will be responsible for Sales Operations and Business financial analysis within the Worldwide Public Sector Sales Operations organization. This will be a pivotal role that enables you to have significant business impact through your direct involvement in customer billing, financial modeling, reporting, forecasting, data quality and operations support.You will support sales operations and business financial analysis within the Worldwide Public Sector (WWPS) Sales Operations organization. In addition, this position will support the activities of program management office (PMO) and the government sponsor. The role will include establishing dashboards, working with customers on billing, and identifying and implementing process improvement. A successful individual will have the ability to think strategically, act tactically, write effectively, and display strong analytical and critical thinking skills. The candidate must also be able to build strong cross-group working relationships and demonstrate exceptional organizational skills and attention to detail. Some of what you can expect in this role:- Extract raw usage and financial data from business databases and data warehouse- Perform analytics to produce meaningful reports that enable decision making- Work with territory planning, segmentation & quota development- Work with contracts and the PMO to ensure funding and financials are in line with customer requirements- Create methods for automating financial reporting and data analysis to enhance efficiency- Consult with managers to ensure that financial adjustments are made in accordance with program changes- Respond to data calls and inquiries from the sales and services teams- Work with the partner teams to ensure timely and accurate tracking of accountsThis position requires that the candidate selected be a US Citizen.Key job responsibilities- Lead projects, programs and/or initiatives that improve sales productivity, increase operational efficiency, and/or establishes new processes needed by the partner business- Lead the development and tracking of metrics for new strategic programs. - Conduct analysis to identify trends and share finding with business leaders- Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting- Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment- Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business- Work with territory planning, segmentation & quota development- Assist in the creation and management of sales compensation plans, headcount tracking, and management- Identify reporting issues, gaps in processes, and drive timely resolution- Lead work streams aimed at automation and enhancement for the public sector Federal team- Help WWPS Operations balance short term tactical goals with long term strategies About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of Microsoft Excel experience- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalentPREFERRED QUALIFICATIONS- Experience using Salesforce (or other CRM tool) or BI tools- Experience presenting to senior leadershipAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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