Senior System Administrator

4 weeks ago

Charlotte, United States SPECTRUM Full time
Company Overview

Spectrum's Information Security strategy aligns talented employees, innovative IT processes, and leading technology to safeguard information systems and protect critical business data. Our teams use proven methodology, emerging technologies, and industry best practices to quickly identify and remediate security vulnerabilities. We offer exciting opportunities in cybersecurity while collaborating across Spectrum's network to create a diverse and dynamic work environment.

BE PART OF THE CONNECTION

A Senior System Administrator provides support, implementation, and design services for Microsoft Active Directory, Azure/Entra Active Directory (in a Global Admin Role) and Windows-based systems across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with team and determines course of action for new application initiatives. Implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft Active Directory, DNS and global system security and policy configuration (Group Policy), and top-level support for enterprise-wide initiatives.

WHAT OUR SR SYSTEM ADMINISTRATOR ENJOYS MOST
  • Actively and consistently supports all efforts to simplify and enhance the customer experience
  • Maintains and administers computing environments, including computer hardware, systems software, applications software, and all configurations
  • Recommends changes to improve systems and network configurations, and determines hardware or software requirements related to such changes
  • Responsible for troubleshooting server problems as reported by users
  • Uses established change management processes, requiring operational procedures be performed with minimal customer impact
  • Researches, evaluates and recommends software and hardware products
  • Supports Web access and electronic messaging services and maintains a secure systems environment
  • Provides new hardware specifications to users based on application and business needs and anticipated growth; installs new servers and maintains the server infrastructure
  • Defines procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues
  • Performs troubleshooting for complex hardware, software and network problems
  • Works on multiple projects as a project team member, occasionally as a project leader


WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Experience:
  • Related IT work experience - 8-10

Education: BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Skills:
  • Must be proficient in MS Office
  • Demonstrated communication skills and the ability to work well with all levels of business users in a professional manner
  • Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
  • Expert level knowledge around system administration tasks and ability to provide recommendations around approach to leverage resources

Abilities:
  • Ability to read, write, speak and understand English
  • Ability to lead other staff doing similar work in the department
  • Ability to offer training and instruction and helps to set the work pace within the department

Physical and Mental Requirements
  • Ability to lift 40 lbs
  • Ability to sit and stand for extended periods of time
  • Ability to perform after hours tasks

Preferred Qualifications/Skills
  • Deep knowledge of Active Directory, Azure/Entra Active Directory, and related technologies
  • Domain Naming Services (DNS) in a multi-domain environment
  • Windows Server 2016/2019/2022
  • Proficiency in scripting and automation (e.g., PowerShell)
  • Knowledge of Group and Conditional Access Policies such as applying Role-Based Access Control (RBAC) and Least Privileged concepts to delegated resources and applications
  • Radiant Logic Virtual Directory Services (VDS)

Schedule:
  • Full time
  • Office enviroment


SPECTRUM CONNECTS YOU TO MORE

  • Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
  • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
  • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
  • Total Rewards:See all the ways we invest in you-at work and in life


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IDB349 2024-32220 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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