Housing Resource Navigator, Youth Program

1 month ago

Framingham, United States South Middlesex Opportunity Council Full time

SUMMARY Work closely with area college staff, community partners and SMOC staff to identify immediate and short-term needs to support housing stability. Provide street outreach, assessment and 1:1 support to the homeless young adult and unaccompanied young adult population in the MetroWest area. Why Work for SMOC? Flexible schedule, work/life balance and a 35-hour work week. Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment. Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment. Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer. Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer EyeMed Vision Insurance 403(B) Retirement Plan with a company match on day one. Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability. Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more. PRIMARY RESPONSIBILITIES Triage all new referrals and walk-in youth in need Complete an intake with each client and work with the client and case management team to develop and carry out a rehousing plan Assess housing and supportive services needs to determine which short-term financial assistance programs may be available to rapidly re-house the individual. Help clients to obtain all necessary documentation and complete paperwork for housing related applications. Assist clients with completing housing applications and negotiating leases with landlords. Develop connections with landlords with a focus on developing new relationships with new landlords, particularly low-barrier landlords, and maintain an active listing of landlords/properties. Establish a thorough list of housing resources across different regions of the state where the families may have ties and support in place. Work collaboratively with collateral providers including the Department of Transitional Assistance (DTA), the Department of Housing and Community Development (DHCD), the Department of Children and Families (DCF), the Department of Youth Services (DYS), Early Intervention, Legal Services, Behavioral Health Services (BHS), etc. to ensure coordination of services Participate as a member of the CGRC team; attend all staff meetings and other required meetings. Maintain client files to include completed intakes , re-housing plans, referrals made, and services accessed. Ensure the services are operated in compliance with all federal, state and local funding requirements, as well as agency policies and procedures. Be available to travel around the region to meet with providers, potential clients and potential landlords and to attend meetings. Gather required data, k eep accurate client records and provide regular written notes including client updates, demographics, barriers and new resources , etc. Other duties as assigned. KNOWLEDGE AND SKILL REQUIREMENTS Experience providing vocational and educational supports. Assessment, advocacy and case management skills. Flexible schedule required. Bilingual preferred. Reliable transportation. Must have a valid Massachusetts Driver’s license. PHYSICAL REQUIREMENTS Must be able to conduct street outreach which often may include long periods of walking and standing while speaking with clients. WORKING CONDITIONS Desk space is provided within the CGRC staff office and community satellite sites such as the homeless shelters and area colleges. Frequent travel throughout the MetroWest area is required. As part of this position's responsibilities, the Housing and Resource and Navigator will have direct contact with the young adult population. Dress Code is business casual. A successful background check is required. We are an equal opportunity employer committed to diversity in the workplace. Monday - Friday 9:00am - 5:00pm 35 Hours per week

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