Real-Time Coordinator
4 weeks ago
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description
This position can work remote anywhere in the US or Puerto Rico.
Collaborate with internal stakeholders to review, revise, and update the coverage plan for the day.
Manage agent skills in the telephony application (Five9) to ensure the flow of telephone call volumes. Conduct regular reviews agent skilling matrices for accuracy and updates.
Monitor agent telephone activity in real-time to maintain coverage during operating hours. Coordinate with functional management to address any schedule deviations by agents.
Prepare communication for daily business collaboration meetings.
Monitor Key Performance Indicators (KPIs) that measure productivity, effectiveness, and schedule adherence.
Update WFM processes and training materials as needed due to updates provided by business stakeholders and other business directional changes.
Troubleshoot
Review newly issued and revised documents and assess the impact to the organization in collaboration with functional leadership. Design and develop business process models for quality documents in Development. Maintain system standards to ensure a consistent and seamless user experience.
Process onboarding requests to ensure access to the proper work systems and assignments.
Other projects and responsibilities as assigned.
Qualifications
Qualifications
Qualifications
Qualifications
Additional Qualifications/Responsibilities
Qualifications
High School Diploma or GED is required. A bachelor's degree or an US equivalent degree is preferred.
2+ years of Workforce Management experience or 4+ years of related call center experience is required. Experience in Pharma or other highly regulated industries is a plus.
Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.).
Outstanding interpersonal skills, including excellent verbal and written communication to effectively communicate and present information in a clear and concise manner to all stakeholders.
Exhibits strong analytical and critical thinking, leadership qualities, and problem-solving capabilities.
Solid understanding of systems operations and demonstrated excellent planning, organizational, and time management skills with the ability to support and prioritize multiple areas, both independently and as part of a team.
This position will report to a manager level and does not have direct reports.
Salary: $28.6 - $51.4
-
Real Estate Office Coordinator
5 days ago
Chicago, Illinois, United States Sohail Real Estate Group Full timeJob OverviewWe are seeking a motivated and solution-oriented individual to fill the role of a Real Estate Administrative Assistant, supporting our visionary team leader.This pivotal role enables the team leader to concentrate on essential tasks. Your responsibilities will include engaging with leads, past and current clients, scheduling and showcasing...
-
Real Estate Office Coordinator
5 days ago
Chicago, Illinois, United States Sohail Real Estate Group Full timeJob OverviewWe are seeking a motivated and solution-oriented real estate administrative professional to support our visionary team leader. This pivotal role enables the team leader to concentrate on strategic priorities.Your responsibilities will include engaging with leads, past and current clients, scheduling and showcasing properties, hosting open houses,...
-
Real Estate Operations Coordinator
1 week ago
Chicago, Illinois, United States Sohail Real Estate Group Full timeJob OverviewThe Sohail Real Estate Group is seeking a motivated and detail-oriented Real Estate Administrative Assistant to support our visionary team leader. This role is essential in allowing the team to concentrate on high-priority tasks.As a key member of our team, you will engage in daily communications with leads, past, and current clients, manage...
-
Real Estate Development Coordinator
5 hours ago
Chicago, Illinois, United States Professional Holding Group Full timeJob Description**About Us**Professional Holding Group is a leading commercial real estate development company seeking a highly skilled and organized Senior Real Estate Development Administrator to join our team in downtown Chicago.**Key Responsibilities:**Provide administrative support to senior executive staff, ensuring seamless communication and...
-
Real Estate Sales Coordinator
4 days ago
Chicago, Illinois, United States Vesta Preferred Full timeJoin Our Team as a Real Estate Sales CoordinatorBe part of a distinguished real estate team at Vesta PreferredWe are on the lookout for a driven Real Estate Sales Coordinator to enhance our vibrant team. The successful candidate will possess a strong enthusiasm for sales and a proven ability to cultivate enduring relationships with clients. You will...
-
Real Estate Operations Coordinator
4 weeks ago
Chicago, United States First Citizens Bank Full timeThis position is responsible for providing administrative and technical support to corporate real estate functions. Duties include maintaining files and records related to leases, properties, construction, and building maintenance. The role also involves reviewing, approving, and processing invoices, as well as assisting with issue resolution related to...
-
Real-Time Coordinator
1 month ago
South Chicago Heights, Illinois, United States AbbVie Full timeCompany DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...
-
Real Estate Investment Coordinator
2 weeks ago
Chicago, Illinois, United States Addison Group Full timeJob Title: Investment AdministratorLocation: Chicago, ILIndustry: Real EstateSalary: $55,000 - $65,000 annuallyWe are looking for an Investment Administrator to become a vital part of our client's team through Addison Group. Candidates with a background in commercial real estate and a keen eye for detail are encouraged to consider this opportunity.Position...
-
Administrative Coordinator for Real Estate Firm
2 weeks ago
Chicago, Illinois, United States STREETERVILLE REALTY LLC Full timeJob OverviewWe are seeking a skilled Administrative Coordinator to support our established Real Estate Firm. This role is essential in ensuring smooth operations within our office.The responsibilities include:Managing incoming phone calls and relaying messages to agents.Monitoring and responding to emails promptly.Coordinating appointments and maintaining...
-
Corporate Real Estate Coordinator
1 month ago
Chicago, United States First Citizens Bank Full timeOverview: This position provides administrative and technical support to Corporate Real Estate (“CRE”) functions. Maintains files and records related to leases, properties, construction, and building maintenance.Reviews, approves, and processes invoices, assisting with confirmation of payment and related issue resolution. Works closely with both internal...
-
Real Estate Tenant Services Coordinator
5 days ago
Chicago, Illinois, United States Watson Dwyer Inc. Full timeWatson Dwyer Inc. is seeking a motivated and detail-oriented individual to join our growing team as a Tenant Services Coordinator in the exciting field of real estate. In this role, you will play a vital part in ensuring a smooth and positive experience for our residents. Your responsibilities will encompass assisting tenants throughout the lease signing...
-
Real Estate Asset Management Coordinator
2 days ago
Chicago, Illinois, United States CBRE Full timeAbout the RoleWe are seeking a highly skilled Property Management Associate to join our team at CBRE. As a key member of our Property Management function, you will be responsible for overseeing the coordination of various departmental and financial activities.This role is part of our Property Management job function, which involves operating buildings on...
-
Real Estate Portfolio Manager
2 days ago
Chicago, Illinois, United States HCSC Full timeJob SummaryWe are seeking a highly skilled Property Administration Specialist to join our Corporate Real Estate team at HCSC. As a key member of our team, you will be responsible for coordinating and assisting with the management of our Corporate Real Estate portfolio, including generating reports, leasing documentation, and managing records retention...
-
Senior Real Estate Attorney
1 month ago
Chicago, United States Housing Authority Full timeJob DescriptionJob DescriptionSUMMARY The Housing Authority of Cook County seeks a highly qualified Senior Real Estate Attorney licensed to practice law in the State of Illinois. The successful candidate will manage clients' legal risks in real estate transactions and ensure compliance with real estate laws and regulations. Responsibilities include lease...
-
Show Coordinator
1 month ago
Chicago, United States Good Time Creative Full timeCompany DescriptionGood Time Creative is a women-owned experiential agency based in Chicago, IL. We bring unforgettable branded experiences to life through creative strategy, design, custom fabrication, and event production. Our team of fearless creatives specializes in delivering top-notch creative solutions for our clients.Role DescriptionThis is a...
-
Show Coordinator
1 month ago
Chicago, United States Good Time Creative Full timeCompany DescriptionGood Time Creative is a women-owned experiential agency based in Chicago, IL. We bring unforgettable branded experiences to life through creative strategy, design, custom fabrication, and event production. Our team of fearless creatives specializes in delivering top-notch creative solutions for our clients.Role DescriptionThis is a...
-
Show Coordinator
6 days ago
chicago, United States Good Time Creative Full timeCompany DescriptionGood Time Creative is a women-owned experiential agency based in Chicago, IL. We bring unforgettable branded experiences to life through creative strategy, design, custom fabrication, and event production. Our team of fearless creatives specializes in delivering top-notch creative solutions for our clients.Role DescriptionThis is a...
-
Real Estate Lease Analyst
6 days ago
Chicago, Illinois, United States Blue Owl LLC Full timeCompany Overview:Blue Owl (NYSE: OWL) is a prominent asset management firm that is transforming the landscape of alternative investments. With over $192 billion in assets under management, we operate across three multi-strategy platforms: Credit, GP Strategic Capital, and Real Estate. Our strong foundation of permanent capital allows us to provide tailored...
-
Real Estate Director
2 days ago
Chicago, United States Primrose School Franchising Company Full timeBenefits:401(k) matchingHealth insuranceTuition assistanceVision insuranceWHAT A DIFFERENCEAt Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. It informs our who, what and how. Our belief that who children become is as important as what they know comes to life through our exclusive,...
-
Real Estate Director
3 days ago
Chicago, United States Primrose School Franchising Company Full timeBenefits: 401(k) matching Health insurance Tuition assistance Vision insurance WHAT A DIFFERENCE At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. It informs our who, what and how. Our belief that who children become is as important as what they know comes to life through our...