![Virginia Commonwealth University](https://media.trabajo.org/img/noimg.jpg)
Communications and Assistance Specialist
1 month ago
Benefits of working at VCU
All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.
Job Code
80241
Recruitment Pool
All Applicants
Posting Number
req5729
Unit
School Of Education MBU
Department
SOE Teaching & Learning (Virginia Adult Learning Resource Center)
Department Website Link
Location
VCU
Address
1015 W Main St, Richmond, VA 23284 USA
Duties & Responsibilities
Communications and Assistance Specialist
Mission:AtVCU, we Make it Real through learning, research, creativity, service anddiscovery - the hallmarks of the VCU experience. A premier, urban, publicresearch university nationally recognized as one of the best employers fordiversity, VCU is a great place to work. It's a place of opportunity, whereyour success is supported and your career can thrive. VCU offers employees agenerous leave package, career paths for advancement, competitive pay, and anopportunity to do mission-driven work.
Summary:VCU'sSchool of Education (SOE) seeks a Communications and Assistance Specialist whoembraces diversity, equity, and inclusion and will contribute to a climate thatsupports students, faculty, and staff of all identities and backgrounds. AtVCU, we believe different perspectives and expertise enhance possibilities andsolutions. This philosophy drives our recruitment process, so we welcomeapplicants with diverse experiences and backgrounds, who will contribute to analready diverse community of faculty, staff, and students.
TheVirginia Adult Learning Resource Center (VALRC) at VCU is a grant-funded centerin the School of Education that provides adult education and literacyresources, publications, and training for adult education instructors andprogram managers throughout the state of Virginia. The VALRC's mission is toequip the field of adult education and literacy with essential skills andresources through effective training, publications, curriculum design, andprogram development through an equity mindset. We do this by ensuring that thefield of adult education and literacy has the best available tools and trainingto help adult learners build a better future. The Communications and Assistancerole is foundational to that mission.
Theselected candidate will serve as the first line of communication and supportfor the state's field of adult education by providing high quality customerservice through email, phone, and social media. This role also supports theVALRC by assisting with event planning and providing technical support for theonline courses and training events that we deliver. This is a virtual positionthat will require occasional participation in in-person meetings and events.Key responsibilities of the Communications and Assistance Specialist roleinclude:
- Provide high quality customer service through phone and email communications.
- Serve as the primary contact for the VALRC main phone line, the GED® test help line, and the VALRC general email account.
- Organize phone and email communications in a weekly informal report to the VALRC specialists.
- Provide technical assistance for our online offerings, including monitoring registrations for courses, assisting trainers during synchronous online meetings and webinars, and supporting online facilitated courses by monitoring attendance and participation, in collaboration with the VALRC specialists.
- Collaborate with the VALRC team to create reports on interactions with the funded programs it serves, including data on participants and requests received through email and phone communications.
- Support VALRC's registration and evaluationprocesses by collecting and organizing participant information.
- Assist in planning and organizing in-person events, including monitoring registration information and assisting with event logistics, such as procurement of space, equipment, and catering.
- Maintain open communication with the VALRC team and attend regular check-ins or meetings as required.
Required Qualifications
- Superior customer support skills.
- Excellent written andoral communication.
- Strong organizational skills with ability to function independently.
- Demonstrated experience in fostering a diverse faculty, staff, and student environment or a commitment to do so.
- Demonstrated ability to operate and learn technologies that are necessary for the Center's work, including navigating email systems, learning management systems, and collaborative working documents.
- Familiarity with adult education and literacy programs
- Experience working in an academic setting
- Postsecondary degree
- Proficiency in spoken Spanish
FLSA
Student Worker / Hourly
Job FTE
.50
Exemption Status
Non-Exempt
Restricted Position
No
E-Class
H1 - Hourly
Job Category
Hourly
ORP Eligible
No
Salary Range
$21.00- $25.00
Compensation Type
Hourly
Target Hire Date
7/22/2024
Contact Information for Candidates
Kathleen Rolander
kedaly@vcu.edu
Documents Needed to Apply
CV/Resume,Cover Letter,Diversity Statement
-
LPN | Licensed Practical Nurse | Great Community
3 months ago
Richmond, United States Senior Living Recruiting Specialist Full timeYour Perfect Client Match & Great Benefits Are you an experienced Licensed Practical Nurse/Charge Nurse that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job may be for you. Our client is seeking LPN’s that have a deep passion for the residents they serve, and a company they can call home and...
-
Practical Nurse
2 days ago
Richmond, Virginia, United States Specialist Office Full timeJob OverviewPosition: Licensed Practical Nurse - Primary CareLocation: Specialist OfficeQualifications Required:Valid State of Virginia Nursing LicenseCurrent BLS/CPR CertificationExperience in Primary Care SettingsProficient in Phlebotomy and TriageAbility to Monitor Vital SignsIV Administration SkillsKey Responsibilities:Assist physicians with both...
-
Healthcare Support Specialist
7 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the Company:At Senior Living...
-
Healthcare Support Specialist
7 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Our client is looking for enthusiastic individuals who are eager to enhance the lives of residents and contribute to a nurturing environment.About the Company:At Senior Living Recruiting...
-
Certified Nursing Assistant Position
2 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeYour Perfect Fit & Exceptional PerksAre you an experienced Certified Nursing Assistant looking for a stable environment, opportunities for career advancement, and outstanding benefits? This position may align perfectly with your aspirations. Our client is seeking Full-Time CNAs who are genuinely passionate about the individuals they serve, eager to grow...
-
Compassionate Certified Nursing Assistant
2 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeYour Perfect Fit & Outstanding BenefitsAre you an experienced Certified Nursing Assistant looking for a stable position with opportunities for professional development and remarkable benefits? This role may be exactly what you need. Our client is seeking Full-Time CNAs who demonstrate a sincere dedication to the individuals they serve, are enthusiastic about...
-
Healthcare Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Provider seeking a stable environment, opportunities for advancement, and excellent benefits? Look no further! Our organization is in search of dedicated individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the Company:At Senior...
-
Healthcare Support Specialist
3 days ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a dedicated Personal Care Provider seeking a stable work environment, opportunities for advancement, and comprehensive benefits? Look no further! Our organization is in search of enthusiastic individuals who aspire to enhance the lives of residents and be part of a supportive company culture.About the...
-
Personal Care Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a skilled Personal Care Assistant seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of enthusiastic individuals who are eager to positively impact the lives of residents and thrive in a supportive environment.About the...
-
Compassionate Patient Support Specialist
1 week ago
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeWelcome to Senior Living Recruiting SpecialistAre you a qualified Personal Care Aide seeking a stable career with opportunities for advancement and excellent benefits? Look no further! Our organization is in search of dedicated individuals who are eager to enhance the lives of our residents and be part of a nurturing environment.About the Company:At Senior...
-
Housekeeping Specialist
2 weeks ago
Richmond, United States D'Link Cleaning Specialist Full timePosition Overview As a Sanitation Service Provider at D'Link Cleaning Specialist , you will play a crucial role in maintaining cleanliness and hygiene in various settings. This position requires no formal education, and we are willing to provide training to the right candidate. Work Environment You will be part of a professional cleaning service, focusing on...
-
Richmond, Virginia, United States Senior Living Recruiting Specialist Full timeAre you a dedicated Personal Care Assistant seeking a stable and rewarding career? If so, this opportunity might be the perfect fit for you. Our client is in search of compassionate Personal Care Assistants who are committed to enhancing the lives of the residents they support, within a company that fosters professional growth. Our Vision: We aim to...
-
Medical Assistant
2 months ago
Richmond, United States Specialist Office Full timeJob DescriptionJob DescriptionMedical Assistant - Certified/RegisteredRichmond, VirginiaMUST:Experienced Medical Assistant Certified/Registered6 months plus of professional experience as a Medical AssistantMust be Certified or Registered as a Medical AssistantMust have an active CPR certificationMust have experience with Medication ReconciliationMust have...
-
Visual Communication Specialist
1 week ago
Richmond, Virginia, United States Commonwealth of Virginia Full timePosition Overview: The Commonwealth of Virginia is dedicated to providing exceptional educational opportunities through innovative online and hybrid learning experiences. Our mission is to support faculty and academic units in utilizing technology to enhance student engagement and success. We are committed to the continuous improvement of our online...
-
Communication Specialist
1 week ago
Richmond, Virginia, United States VCU Health Full timeSign-On Incentive Available for Eligible Candidates. The Communication Specialist operates at a novice to intermediate level within a healthcare environment, focusing on the assessment and treatment of patients with speech and language challenges. This role involves conducting evaluations and implementing therapeutic strategies for a diverse patient...
-
Certified Nursing Assistant | CNA | Awesome Seniors
3 months ago
Richmond, United States Senior Living Recruiting Specialist Full timeYour Perfect Client Match & Great Benefits Are you an experienced CNA that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job may be for you. Our client is seeking Full-Time CNAs that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their...
-
Communications Specialist
1 week ago
Richmond, Virginia, United States Virginia Commonwealth University Full timeCommunications SpecialistBenefits of Working at Virginia Commonwealth UniversityAll full-time university staff are eligible for a comprehensive benefits package that includes: extensive health benefits, paid annual and holiday leave granted upfront, generous tuition assistance, retirement planning and savings options, tax-deferred annuity and cash match...
-
Licensed Communication Specialist
1 week ago
Richmond, Virginia, United States BrightSpring Health Services Full timePosition Title: Licensed Communication SpecialistCompany Overview: BrightSpring Health Services is committed to delivering exceptional hospice and home health care services that cater to the unique needs of our patients and their families. We pride ourselves on our dedication to outstanding patient support and the empowerment of our team members.Role...
-
Community Support Specialist
1 week ago
Richmond, Virginia, United States Virginia Family Services Full timeVirginia Family Services (VFS) is seeking dedicated individuals to fill the role of Community Support Specialist. This position offers a rewarding opportunity to make a tangible difference in the lives of individuals facing mental health challenges. About the Role As a Community Support Specialist, you will provide individualized support and guidance to...
-
Veterinary Cardiac Specialist
4 days ago
Richmond, Virginia, United States CVCA Richmond - Cardiology Specialist Full timeAbout CVCA Richmond - Cardiology SpecialistWe are seeking a highly skilled and dedicated Veterinary Cardiac Specialist to join our team at CVCA Richmond. As a key member of our cardiac care team, you will play a vital role in providing exceptional patient care and contributing to the success of our organization.Responsibilities:Assist cardiologists in...