Current jobs related to Customer Experience Coordinator - Vancouver - Paul Davis Restoration Of Portland Vancouver
-
Customer Experience Coordinator
2 weeks ago
Vancouver, Washington, United States Marshalls Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at Marshalls. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.Key ResponsibilitiesCustomer Experience: Create a positive...
-
Customer Experience Coordinator
3 weeks ago
Vancouver, Washington, United States Institute of Inspection , Cleaning and Restoration Certification Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Experience Coordinator to join our team at the Institute of Inspection, Cleaning and Restoration Certification. As a key member of our restoration industry team, you will be responsible for providing exceptional customer service and ensuring seamless project coordination.Key...
-
Customer Experience Coordinator
6 days ago
Vancouver, Washington, United States Paul Davis Restoration Full timePaul Davis Restoration **Job Summary** As a Customer Experience Coordinator at Paul Davis Restoration, you will play a crucial role in ensuring seamless customer interactions throughout the restoration process. **Key Responsibilities** * Intake and input jobs into the Restoration Management Software (RMS) to facilitate efficient job management * Provide...
-
Customer Experience Coordinator
4 weeks ago
Vancouver, Washington, United States Paul Davis Restoration of Portland Vancouver Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Experience Coordinator to join our team at Paul Davis Restoration of Portland/Vancouver. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless communication throughout the restoration process.Key ResponsibilitiesManage...
-
Customer Experience Coordinator
3 weeks ago
Vancouver, Washington, United States Paul Davis Restoration of Portland Vancouver Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Experience Coordinator to join our team at Paul Davis Restoration of Portland/Vancouver. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless communication throughout the restoration process.Key ResponsibilitiesIntake...
-
Customer Experience Coordinator
4 weeks ago
Vancouver, Washington, United States Paul Davis Restoration of Portland Vancouver Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Experience Coordinator to join our team at Paul Davis Restoration of Portland/Vancouver. This is a hybrid role that involves working from home 50% of the time and requires a strong ability to multitask and prioritize tasks in a fast-paced environment.Key ResponsibilitiesManage the...
-
Customer Experience Coor
7 days ago
Vancouver, United States Marshalls Full timeMarshalls - 7905 NE 6th Avenue Hazel Dell Marketplace 98665 [Department Manager] As a Customer Experience Coordinator at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns...
-
Customer Experience Liaison
3 weeks ago
Vancouver, Washington, United States Paul Davis Restoration Full timeJob Summary: As a Customer Experience Coordinator at Paul Davis Restoration, you will play a vital role in ensuring seamless customer interactions throughout the restoration process.Key Responsibilities:Intake and input jobs into the Restoration Management Software (RMS) to facilitate efficient job processing.Provide regular and timely updates to customers...
-
Customer Experience Coor
3 weeks ago
Vancouver, United States Marshalls Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...
-
Customer Experience Associate
3 months ago
Vancouver, United States NetRush Full time**Customer Experience Associate** **Department:** Customer Experience **Location:** Vancouver, WA **Summary:** The Customer Experience Specialist position is a position within the Customer Experience team and reports to the Customer Experience Lead. This position will focus on Customer Experience across the marketplaces that Netrush services in its various...
-
Customer Experience Associate
6 days ago
Vancouver, Washington, United States NetRush Full timeCustomer Experience SpecialistAbout the Role:The Customer Experience Specialist position is a key member of the Customer Experience team at NetRush. This role reports to the Customer Experience Lead and focuses on delivering exceptional customer experiences across various marketplaces.Key Responsibilities:Manage customer service phone calls and provide...
-
Customer Experience Associate
2 weeks ago
Vancouver, Washington, United States NetRush Full timeCustomer Experience SpecialistNetRush is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Manage all customer-related calls and provide solutions to customer...
-
Evening Customer Service Coordinator
4 weeks ago
Vancouver, Washington, United States Paul Davis Restoration Full timePosition Overview:As a Customer Experience Coordinator at Paul Davis Restoration, your role will involve:Job Management: Efficiently intake and enter jobs into the Restoration Management Software (RMS).Client Communication: Provide consistent and timely updates to clients throughout the job lifecycle.Issue Resolution: Ensure that customer and job-related...
-
Evening Customer Service Coordinator
4 weeks ago
Vancouver, Washington, United States Paul Davis Restoration Full timePosition Overview:As a Customer Experience Coordinator at Paul Davis Restoration, your primary responsibilities will include:Job Intake: Efficiently intake and log jobs into the Restoration Management Software (RMS).Client Communication: Provide consistent and timely updates to clients throughout the duration of their projects.Issue Resolution: Ensure that...
-
Customer Experience Ambassador
2 weeks ago
Vancouver, Washington, United States British Swim School Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Specialist at British Swim School. As a key member of our poolside team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our students and their families.Key...
-
Customer Experience Ambassador
2 weeks ago
Vancouver, Washington, United States British Swim School Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Specialist at British Swim School. As a key member of our poolside team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our students and their families.Key...
-
Customer Experience Ambassador
3 weeks ago
Vancouver, Washington, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.Key...
-
Club Experience Coordinator
3 weeks ago
Vancouver, Washington, United States Crunch Fitness Full timeJob DescriptionJob Title: Member Services RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Crunch Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and...
-
Customer Experience Specialist
2 weeks ago
Vancouver, United States British Swim School Full timeCustomer Experience Specialist Part Time • Vancouver Replies within 24 hours About Us: Parents sayBritish Swim Schoolis quite simply the nation’s leading swim school, and as we continue to expand the reach of our life-saving program, we’ll always want to hear from fun-loving, service-minded individuals who might fit into our award-winning...
-
Customer Experience Specialist
1 month ago
Vancouver, United States British Swim School Full timeCustomer Experience Specialist Part Time Vancouver Responsive recruiter About Us: Parents sayBritish Swim Schoolis quite simply the nations leading swim school, and as we continue to expand the reach of our life-saving program, well always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team! The Position: At...
Customer Experience Coordinator
4 months ago
Are you a proactive, assertive take-charge person? Do you excel in a fast pace environment where you're the point person to organize and problem solve? Do you have 2+ years of project coordinating, scheduling and/or dispatching experience and looking for a new challenge with a close-knit organization. Paul Davis Restoration is looking for you
Paul Davis Restoration is a property restoration company, that recovers, reconstructs, and restores residential and commercial properties in the Portland and Vancouver areas. Our purpose is to provide extraordinary care while serving people in their time of need. We are a close-knit company with a culture of respect for others, having fun on purpose, and providing growth and training opportunities for employees. We are experiencing rapid growth and are adding A players to our team. Restoration is a stable, necessary industry serving customers in their time of need.
Job Responsibilities
Intake and input jobs into the Restoration Management Software (RMS)
Provide regular and timely updates to customers and clients throughout the lifecycle of the job
Confirm customer/job issues are addressed and resolved in a timely manner
Aide in the coordination of procurement of services, equipment, and/or tools
Solicit feedback from customers throughout their journey (NPS, Google review, closing the loop)
Partner with the project leader(s) to obtain and maintain job safety requirements and documentation
Aide the project leader(s) in the timely collection of payments from customers and TPAs.
Additional duties as required
Qualifications
2-year Associates degree preferred but not required
2+ years of Restoration Industry and/or Construction industry experience is preferred
4+ yrs. of project coordination is a plus
Effective phone etiquette skills
Able to communicate clearly and precisely in both written and verbal form
Sound planning and organization skills with a sense of urgency and immediacy
Able to coordinate multiple jobs and needs in a fast pace working environment daily
Able to work in the field when required for various job documentation needs
Able to participate in after-hours work when an emergency event, job or workload may require
Able to work in a productive, organized, and professional manner, even when under pressure
Intermediate computer skills; knowledge of Microsoft office applications, including Word, Excel, Outlook
Able to type 40+ words per minute
Able to pass criminal background verification and must be insurable to drive company vehicles
Regular working hours: 7:30am to 4pm
Benefits:
PTO – Paid Time off
Seven company paid holidays
Medical, dental, vision benefits
401K with employer contribution
Company recognition
Paid Professional and Industry certifications and training
Fun, family-focused culture
Paul Davis Restoration is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.