Customer Experience Specialist

4 weeks ago

Vancouver, United States British Swim School Full time

Customer Experience Specialist

Part Time Vancouver

Responsive recruiter

About Us:

Parents sayBritish Swim Schoolis quite simply the nations leading swim school, and as we continue to expand the reach of our life-saving program, well always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team

The Position:

At British Swim School, our Customer Experienceteam are known asDeck Ambassadors. This is a crucial poolside role its the role that manages the all-important first impression and then keeps it going by maintaining warm relationships with families and students throughout their time as a part of our extended swim family.

Your Typical Responsibilities:

+ Warmly welcoming new families and getting them off to a good start - getting to know the students and their parents.

+ Setting up the pool deck area before each shift.

+ Registering students for class and managing them in and out of the water between classes.

+ Managing and celebrating the move-up/graduation process, our birthdays, and other milestones both at the pool.

+ Posting photos and videos to social media in a fun and personal way.

+ Assisting our parents with questions they have about their schedule and the progress of their children.

+ Promoting referrals for new enrollments.

+ Supporting the aquatics team by being an active participant in the safety of our swimmers and assisting when needed with swimmers who need help during the lessons.

+ Testing the water to ensure water quality and temperature.

What do we need from you?

+ An enthusiastic, warm, but assertive personality who really loves talking to people and developing positive, friendly relationships.

+ An understanding of the importance of sticking to a good structure and a willingness to enforce essential safety procedures and policies in a fun and gentle manner

+ The ability to multi-task and not lose your sense of fun.

+ A genuine desire to help us decrease drowning for both children and adults.

+ Nice to Have: The ability to pass thelifeguard prerequisitessuch as: (1) Swimming 300 yards non-stop; (2) Swimming 20 yards, picking up a brick from a depth of 6-9 feet, and swimming 20 yards back within 1 min and 30 seconds; and (3) Treading water with hands out of the water for 2 minutes.

What can you expect from us?

+ Flexible schedules - shifts between 4 to 5 hours; easy to schedule around other jobs or studies with highly competitive pay.

+ Being welcomed into a warm, fun culture with mission-driven managers who give back to the community and their staff.

+ The opportunity for growth in a business with massive expansion opportunities.

+ Structured, paid training (including first aid and lifeguard certification as needed).

+ PTO for part-time and full-time employees.

+ Happy, laughing, singing KIDS.

Compensation: $16.28 - $17.50 per hour

Working at British Swim School is more than just a job; its a chance to create a lasting impact that could change a child's life.

As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. Its a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.

While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.

We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the Survival of the Littlest.

Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

  • Customer Experience Specialist

    20 hours ago

    Vancouver, Washington, United States Walmart Full time

    Job OverviewAs a Customer Experience Specialist at Walmart, you will be focused on two primary objectives: delivering exceptional customer care and creating engaging store displays. Your key responsibilities will include receiving and processing incoming merchandise, as well as designing seasonal display features that meet the needs of our customers.Salary...

  • Customer Experience Specialist

    6 days ago

    Vancouver, Washington, United States Macy's Full time

    Job SummaryThe Senior Customer Experience Colleague is responsible for delivering exceptional customer experiences by selling merchandise and meeting customer needs. This role requires a strong understanding of products, excellent communication skills, and the ability to work effectively with colleagues at all levels.Key Responsibilities* Sell merchandise...

  • Customer Experience Specialist

    3 days ago

    Vancouver, Washington, United States Forever 21 Full time

    Welcome to Forever 21, where fashion meets fun! As a Sales Associate, you'll be part of a dynamic team that's passionate about delivering an exceptional customer experience. Our stores are designed to inspire individual self-expression, and we're looking for talented individuals who share our enthusiasm.Key Responsibilities:Provide personalized service to...

  • Customer Experience Coordinator

    4 days ago

    Vancouver, Washington, United States British Swim School Full time

    At British Swim School, we're looking for a Customer Experience Specialist to join our team as a Deck Ambassador.This role is responsible for managing the first impression and maintaining warm relationships with families and students throughout their time with us.Responsibilities:Welcoming new families and getting them off to a good startSetting up the pool...

  • Customer Experience Specialist

    3 weeks ago

    Vancouver, WA, United States British Swim School Full time

    Customer Experience Specialist Part Time Vancouver Responsive recruiter About Us: Parents sayBritish Swim Schoolis quite simply the nations leading swim school, and as we continue to expand the reach of our life-saving program, well always want to hear from fun-loving, service-minded individuals who might fit into our award-winning team! The Position: ...

  • Customer Support Specialist

    4 days ago

    Vancouver, Washington, United States D&F Plumbing, Heating and Cooling Full time

    D&F Plumbing, Heating and Cooling is a leading provider of expert plumbing services in the Vancouver area. We are seeking a motivated and trainable team player to join our company as a CUSTOMER SUPPORT SPECIALIST. The ideal candidate will have a friendly and pleasant personality, enjoy speaking on the phone, and be patient with customers and coworkers. As a...

  • Customer Experience Specialist

    4 days ago

    Vancouver, Washington, United States MOD Super Fast Pizza, LLC Full time

    Company OverviewMaking a Difference, One Pizza at a TimeAt MOD Super Fast Pizza, LLC, we're on a mission to create a world that works for and includes everyone. We believe that pizza is more than just a meal, it's a way to bring people together.Salary$16.66 per hour + an incredible tip share program

  • Customer Experience Representative

    4 days ago

    Vancouver, Washington, United States IWG Full time

    Job SummaryWe are seeking a highly motivated and customer-focused CUSTOMER EXPERIENCE REPRESENTATIVE to join our team at IWG. In this role, you will be responsible for delivering exceptional customer experiences and ensuring that our facilities meet the highest standards.Your Key ResponsibilitiesProvide personalized support to customers, responding to their...

  • Client Experience Specialist

    3 days ago

    Vancouver, Washington, United States Bank of America Full time

    At Bank of America, we are committed to creating a workplace where all teammates can thrive. As a Client Experience Specialist, you will play a critical role in helping us deliver an exceptional client experience. You will be responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both...

  • Customer Experience Coordinator

    2 weeks ago

    Vancouver, United States Paul Davis Restoration of Portland Vancouver Full time

    Are you a proactive, assertive take-charge person? Do you excel in a fast pace environment where you're the point person to organize and problem solve? Do you have 2+ years of project coordinating, scheduling and/or dispatching experience and looking for a new challenge with a close-knit organization. Paul Davis Restoration is looking for you! Paul Davis...

  • Customer Experience Coordinator

    4 weeks ago

    Vancouver, United States Paul Davis Restoration of Portland Vancouver Full time

    Are you a proactive, assertive take-charge person? Do you excel in a fast pace environment where you're the point person to organize and problem solve? Do you have 2+ years of project coordinating, scheduling and/or dispatching experience and looking for a new challenge with a close-knit organization.  Paul Davis Restoration is looking for you! Paul Davis...

  • Customer Service Specialist Needed

    2 days ago

    Vancouver, Washington, United States Amaro's Table Full time

    Join Our TeamWe are looking for enthusiastic and dedicated individuals to join our serving team at Amaro's Table. As a customer service specialist, you will be responsible for providing exceptional dining experiences, collaborating with our culinary and beverage teams, and maintaining a clean and organized workspace.Key ResponsibilitiesProviding exceptional...

  • Store Customer Service Specialist

    3 days ago

    Vancouver, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Specialist In Training

    3 weeks ago

    Vancouver, United States CarMax Full time

    7255 - Vancouver - 7005 NE 117th Ave, Vancouver, Washington, 98662 CarMax, the way your career should be! **About this job** As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While...

  • Customer Experience Ambassador

    3 days ago

    Vancouver, Washington, United States 24 Hour Fitness, INC. Full time

    About Our Culture:">We're a culture-driven organization that's passionate about creating a healthier, happier world. As a sales and service expert, you'll be part of a team that's dedicated to delivering an exceptional experience to our guests and members.Your Key Responsibilities:Sales and Service: Deliver a genuine and engaging guest experience tailored to...

  • Customer Service/Sales

    4 weeks ago

    Vancouver, United States Home Depot Full time

    Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend...

  • Customer Service/Sales

    2 weeks ago

    Vancouver, United States Home depot Full time

    Job DescriptionCustomer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend...

  • Customer Retention Specialist

    6 days ago

    Vancouver, Washington, United States Seequent Full time

    About UsAt Seequent, we help organizations unlock the power of the underground. Our technology solutions enable customers to make informed decisions faster, empowering them to achieve their goals. Headquartered in New Zealand, we operate globally, serving over 145 countries and fostering a culture of innovation and collaboration.The RoleThe Customer Success...

  • Customer Service Specialist

    4 days ago

    Vancouver, Washington, United States D&F Plumbing, Heating and Cooling Full time

    D&F Plumbing, Heating and Cooling is a leading provider of plumbing services in Vancouver, WA. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.Job DescriptionAs a Phone Sales Rep, you will play a critical role in scheduling and booking appointments with customers, handling their...

  • Dining Experience Specialist

    3 days ago

    Vancouver, Washington, United States Red Robin Full time

    **About Red Robin**At Red Robin, we are passionate about delivering a fun and satisfying dining experience to our guests. As a server, you will play a key role in achieving this goal by providing exceptional service and ensuring that every guest leaves with a smile.As a server at Red Robin, your responsibilities will include:Providing menu suggestions to...