Operations Specialist

Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. * New Jersey American Water* is seeking a highly motivated, organized professional to join our team as an Operations Specialist. This role will support our field distribution team in Shrewsbury, NJ. As the Operations Specialist, you will be responsible for providing office support including processing invoices, uploading documentation to internal systems, inputting work orders, applying for and securing permits, and more. Our ideal candidate will be computer savvy and have strong communication and time management skills. _ Primary Role _ /The Operations Specialist provides a combination of administrative, analytical and/or technical support pertaining to routine day-to-day operations for a department or functional area./ _ Key Accountabilities _ * Perform MapCall Supervisor approval, restoration processing, traffic control invoicing, mark out quality control, FUNO creation, manage BPEMS. * Coordinate Training for field crews. (i.e., in-person, safety and applications). * Perform Operational Observations in the Field for efficiencies and safety improvements. * Review and provide feedback for the preparation and/or modification of survey sketches and street opening permits Etc. * Communication to external affairs as it relates to projects and emergencies. * Research, scanning, cataloging, creating, and maintaining spreadsheets; asset creation, deletion, and editing in MapCall/SAP, as well as the possibility of GIS editing within the ArcGIS environment. * Uses and maintains relational databases and other reporting tools to compile, calculate, track, report and clean-up data pertaining to various reoccurring processes which may include, but are not limited to, capital programs, field projects, work orders, regulatory compliance, and employee records. * Manage fleet as it pertains to local operations. Fleetio/ ARI / Fleet complete. * Create, and close out projects for DISC and Developer Projects. _ Knowledge/Skills _ * Thorough knowledge of standard business practices and principles, including basic accounting and budgeting. * In depth Knowledge of MapCall. * Code Red system. * In-depth knowledge of Microsoft office suite applications including MSWord, Excel, PowerPoint, Outlook, Teams. * Knowledge of water or utility industry preferred. * Knowledge of SAP asset creation/editing a plus. * Ability to read and understand site/utility plans a plus. * Knowledge of GIS/GPS a plus. * Knowledge of AutoCAD, SAP, BlueBeam a plus. * Demonstrated ability to work in a meticulous manner to ensure records are clearly and accurately maintained. * Demonstrated organization and administrative skills. * Demonstrated communication skills, both verbal and written. * Demonstrated ability to manage and prioritize tasks * Demonstrated interpersonal skills. * Ability to walk 5+ miles per day while carrying 15 pounds of equipment. * Ability to operate a motor vehicle. * Experience locating underground assets. * Willingness and flexibility to learn. * Functional/Technical Skills, Learning on the Fly, Organizational Agility Problem Solving, Time Management. _ Experience/Education _ * High school diploma with post high school coursework in secretarial science, business, finance, or accounting required; associates level degree in business, finance, accounting or engineering preferred. _ Other Job Requirements _ * Water/wastewater certifications preferred. * The percentage of time spent performing the key accountabilities of the job may vary based on the manager, departmental or functional unit needs. * Sharing Knowledge & Expertise - drives business performance by developing and contributing specific technical or professional knowledge, skills, and experience. * Demonstrates a professional attitude. Teamworking - Is committed to working collaboratively to achieve business goals, building cohesiveness and identity with a work group, and valuing individual perspectives and contributions. * Valid driver’s license required. _ Hours/Schedule _ * Full-time * Monday-Friday, 7:30am-4pm * Overtime as needed _ Work Environment _ * Ability to work in all elements of weather and standard office environment. _ Competencies _ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing ™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.