Technical Training Specialist, Gas Operations

7 days ago

Shrewsbury, Massachusetts, United States Eversource Energy Full time
Job Summary

Eversource Energy is seeking a highly skilled Technical Training Specialist to join our team. As a Technical Training Specialist, you will be responsible for planning, designing, developing, coordinating, scheduling, and conducting technical training related to Gas operations, associated equipment, and emergency procedures.

Key Responsibilities
  • Identify technical training needs related to gas systems and associated equipment, including emergency procedures, on an as-needed basis.
  • Design and develop effective training programs and materials, including hands-on simulations and/or videos.
  • Schedule and conduct technical training classes.
  • Provide technical training to meet the requirements of the Company's Apprentice programs.
  • Provide follow-up and remedial training for federal Operator Qualification program.
  • Identify pertinent safety issues and incorporate them into training programs.
  • Review and evaluate new and existing work methods, practices, and procedures, and ensure training materials are compliant with current company and regulatory requirements.
  • Provide on-the-job technical training, as required.
  • Interpret local, state, and federal codes for field personnel, as required.
  • Schedule instructors, who have expertise in specific technical areas, for Company training programs involving gas systems and associated equipment.
  • Provide training and assistance to other Eversource departments, as necessary.
  • May assist Gas Engineering and/or Operations with the analysis of new tools and equipment.
  • May assist Gas Engineering and/or Operations with post-incident analysis of tools, equipment, and/or materials.
  • May represent Eversource on industry committees, professional societies, and joint study groups, as assigned.
Requirements
  • An in-depth knowledge of theory, installation, operation, and maintenance of natural gas distribution and/or meter systems, associated equipment, and emergency response is required.
  • Thorough knowledge of Eversource Employee Safety Manual is preferred.
  • Thorough knowledge of Eversource Construction Standards and Materials, Tool and Equipment work practices and procedures, operation, and maintenance relevant to the particular discipline to which the employee is assigned, is preferred.
  • Ability to accurately interpret codes, standards, and technical data and to read complex schematics, diagrams, prints, and layouts.
  • Ability to plan, design, develop, conduct, and coordinate effective skills and methods training programs.
  • Excellent communication skills, ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence, and enthusiasm.
  • Ability to use personal computer and traditional office software and computer tracking system.
  • Ability to apply sound judgment; strong customer focus.
  • Handle responsibilities with integrity and the highest standards of professionalism.
Education and Experience
  • Bachelor's degree in a related discipline or equivalent work experience.
  • Three or more years of related experience.
Compensation and Benefits
  • Eversource Energy offers a competitive total rewards program. The annual salary range for this position is $86,720-$96,350 plus incentive. Salary is commensurate with experience.
Licenses and Certifications
  • Valid driver's license is required. Commercial Driver's License (CDL) or ability to obtain CDL, is preferred.
  • Natural Gas Operator Qualifications (OQ) is preferred.
Working Conditions
  • Work is performed primarily in a training facility (indoors and outdoors). Occasional field training.
  • Must be available to work emergency restoration assignments as required.
  • Must be available to travel between MA/CT/NH as necessary.
Mental Aspects
  • Work includes analyzing, planning, organizing, evaluating, and documenting. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is frequently performed under time pressure while involving significant business commitments. Work also requires the management of interpersonal interactions between diverse personalities in a class setting.

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