Administrative Support Specialist
6 days ago
About American Water Enterprises
At American Water Enterprises, we are committed to providing safe, clean, reliable, and affordable drinking water and wastewater services to our customers. We are a leading provider of water and wastewater services in the United States, with a history dating back to 1886.
Job Summary
We are seeking a highly motivated and organized professional to join our team as an Operations Specialist. This role will support our field distribution team in providing administrative, analytical, and technical support for routine day-to-day operations.
Key Responsibilities
- Perform MapCall Supervisor approval, restoration processing, traffic control invoicing, mark out quality control, FUNO creation, and manage BPEMS.
- Coordinate training for field crews, including in-person, safety, and applications training.
- Perform operational observations in the field to identify efficiencies and safety improvements.
- Review and provide feedback on the preparation and/or modification of survey sketches and street opening permits.
- Communicate with external affairs regarding projects and emergencies.
- Research, scan, catalog, create, and maintain spreadsheets; asset creation, deletion, and editing in MapCall/SAP, as well as GIS editing within the ArcGIS environment.
- Use and maintain relational databases and other reporting tools to compile, calculate, track, report, and clean up data pertaining to various recurring processes.
- Manage fleet as it pertains to local operations, including Fleetio/ ARI / Fleet complete.
- Create and close out projects for DISC and Developer Projects.
Requirements
- Thorough knowledge of standard business practices and principles, including basic accounting and budgeting.
- In-depth knowledge of MapCall, Code Red system, and Microsoft office suite applications, including MSWord, Excel, PowerPoint, Outlook, and Teams.
- Knowledge of water or utility industry preferred.
- Knowledge of SAP asset creation/editing a plus.
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