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Front Desk Coordinator

4 months ago

Tinley Park, United States Joyful Smiles Pediatric Dentistry Full time

We have a full-time opening for a front desk coordinator in pediatric dental office.

Job responsibilities include greeting patients, handling the phones, managing scheduling/appointments and providing information about services. You will also be working with some billing duties to include verification of benefits, doing statements, submitting claims, explanation of charges to patients, etc. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role.

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone appointments

Inform patients about payment methods and verify their insurance benefits

Provide information about our services, treatment plans, etc.

Maintain updated stats and reports

Interact with vendors and other community businesses

social media postings

Giving our patients the "WOW" experience

Skills

Work experience must be related to the dental field

Experience with dental scheduling software

Excellent communication and organizational skills

Experience related to dental billing and ADA codes

Characteristics

You thrive in a fast-paced environment where multi-tasking is a must

You have a business mind and work well with numbers and stats

You are extremely capable around sales and patient education

You are detail-oriented and self-directed

You love to learn new things and you are a great problem-solver

You love the idea of a natural approach to health and wellness

You know the importance of setting goals and reaching them

You are naturally enthusiastic with a glass-half-full attitude

Your work ethic is impeccable and positive