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Front Desk Coordinator

2 months ago

Park Ridge, Illinois, United States Colorado Center for Reproductive Medicine Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Colorado Center for Reproductive Medicine. As a critical link between patients and our care center, you will play a vital role in ensuring a positive and efficient patient experience.

Key Responsibilities
  • Greet and welcome patients, creating a warm and welcoming atmosphere.
  • Process patient information, insurance details, and medical records with accuracy and attention to detail.
  • Schedule and reschedule patient appointments, identifying no-shows and communicating schedule changes promptly.
  • Monitor correspondence and complete eligibility work queues, ensuring accurate insurance information.
  • Protect confidential patient information and medical records.
  • Answer phone calls, take messages, and forward as needed.
  • Mail patient information and education materials.
  • Maintain a clean and organized lobby area, ensuring a positive first impression.
Requirements
  • High School Diploma or equivalent required.
  • 1+ year of administrative experience, preferably in a healthcare setting.
  • Previous experience with electronic medical records (EMRs) and practice management systems (PMS) is a plus.
  • Ability to work weekends, evenings, and holidays on a rotating basis.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.