![Pinnacle Group](https://media.trabajo.org/img/noimg.jpg)
Network Support Specialist
2 months ago
Work Location - Miramar, FL 33025
Positions Requested - 1
Hours per Day - 10
Hours per Week - 40
Total Hours - contract to hire
Shift Schedule
- Will be scheduled to work holidays
- Position is 4 days on, 3 off.
- Operating as a 24/7 dedicated operations team, Client's shift schedule entails 10-hour shifts, four days a week, with a quarterly rotation between 1st, 2nd, and 3rd shifts or as necessitated by the business.
- Upon selection, Client's dedicated team will provide a comprehensive 4-week training program to ensure your success in the role.
- Ability to work night shifts for a minimum of 3 months is mandatory.
Job Overview
- As a Network Support Specialist within Client's Network Management Center (NMC), candidate will be integral to the monitoring of the Client's Mobility & IP network, ensuring seamless cellular mobile services on cruise ships worldwide.
- This role involves maintaining the reliability and optimal performance of Client's network infrastructure, encompassing the Transport Network (Cisco Switching & Routing), Mobility Network (Ericsson RAN/Core devices for GSM, UMTS, and LTE, as well as DAS), and IoT solution for Container ships.
- Candidate's duties will include monitoring network activities, diagnosing and resolving issues, and delivering technical support to both internal and external stakeholders.
Key Responsibilities
- Network Monitoring
- Utilize network monitoring tools to continuously observe network performance and identify potential issues.
- Respond promptly to alerts and incidents, conducting initial troubleshooting to determine the root cause of network problems.
- Issue Resolution
- Diagnose and resolve network incidents, collaborating with cross-functional teams to implement effective solutions.
- Document troubleshooting steps, resolutions, and maintain a comprehensive knowledge base for future reference.
- Technical Support
- Provide timely and effective technical support to end-users and internal teams experiencing network-related problems.
- Communicate technical information clearly to both technical and non-technical audiences.
- Configuration and Maintenance
- Assist in the configuration, installation, and maintenance of network equipment, including routers, switches, and firewalls.
- Collaboration
- Collaborate with network engineers and other IT professionals to maintain, implement, and optimize network infrastructure.
- Participate in cross-functional teams to implement new technologies and address evolving business requirements.
- Documentation
- Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting processes.
- Contribute to the development of standard operating procedures (SOPs) to enhance network management efficiency.
- Emergency Response
- Act promptly during critical situations, providing support in the event of network outages or emergencies.
- Work closely with the Network Management Center (NMC) SMEs, Lead and Manager to escalate and coordinate responses to high-priority incidents.
Qualifications
- Bachelor's degree in Telecommunications, Computer Science, or relevant professional experience.
- Demonstrated expertise in IP network support and/or cellular network support, with a preference for experience in a NOC environment.
- Proficiency in utilizing network monitoring tools and diagnostic utilities, such as Solarwinds, PRTG, Nemo Analyze, etc.
- Exceptional troubleshooting and problem-solving skills.
- Familiarity with Cisco switches and routers, Vmware, ESXI, and other networking equipment.
- Knowledge of cellular network infrastructure (RAN and Core) for GSM, UMTS, LTE, and 5G technologies.
- Familiarity with IoT, RF engineering/optimization, and DAS (Distributed Antenna System) is beneficial.
- Possession of relevant certifications (e.g., CCENT, CCNA) is advantageous.
Note : If candidate is a dedicated and skilled professional with a passion for maintaining robust network infrastructures, client invites candidates to join client's team and contribute to the success of client's organization.
Pay Range: $25 - $30/HR W2
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
-
Telecommunications Support Specialist
1 week ago
Miramar, Florida, United States SSM Essentail Firm Full timeWE ARE HIRING SSM Essential Firm is excited to announce openings for both full-time and part-time roles within our Telecommunications Support team. The Telecommunications Support Specialist will leverage their exceptional customer service and sales abilities to elevate the experience for our esteemed telecommunication partners. This role involves utilizing...
-
Telecommunications Support Technician
1 week ago
Miramar, Florida, United States Pinnacle Group Full timeNetwork Support Specialist Work Location - Remote Positions Available - 1 Hours - 10 hours per day, 40 hours per week Employment Type - Contract to hire Shift Schedule Will be required to work during holidays Schedule consists of 4 days on, 3 days off. Operates as a 24/7 dedicated operations team, with a shift rotation every quarter...
-
Telecommunications Support Technician
1 week ago
Miramar, Florida, United States Pinnacle Group Full timeNetwork Support Specialist Work Location - Remote Positions Available - 1 Hours per Day - 10 Hours per Week - 40 Employment Type - Contract to Hire Shift Schedule Scheduled to work during holidays 4 days on, 3 days off rotation. Operates as a 24/7 dedicated operations team, with a shift schedule of 10-hour shifts, four days a week,...
-
Litigation Support Specialist
1 week ago
Miramar, Florida, United States Contact Government Services, LLC Full timePosition Title:Courtroom Presentation SpecialistDepartment:Legal ServicesThe role of Courtroom Presentation Specialist at Contact Government Services, LLC involves delivering essential support for litigation processes. The successful candidate will possess a solid background in courtroom presentation tools, including but not limited to Trail Director and...
-
Palo Alto Network Engneer
2 months ago
Miramar, United States L2R Consulting Full timeWe are seeking a skilled and experienced Palo Alto Engineer to join our cybersecurity team. The ideal candidate will be responsible for designing, implementing, and managing Palo Alto Networks security solutions to protect our clients’ networks and data. This role requires in-depth knowledge of Palo Alto firewalls and related technologies, along with a...
-
Palo Alto Network Engneer
4 weeks ago
Miramar, United States L2R Consulting Full timeWe are seeking a skilled and experienced Palo Alto Engineer to join our cybersecurity team. The ideal candidate will be responsible for designing, implementing, and managing Palo Alto Networks security solutions to protect our clients’ networks and data. This role requires in-depth knowledge of Palo Alto firewalls and related technologies, along with a...
-
Client Support Specialist
1 week ago
Miramar, Florida, United States Amerant Bank Full timeTreasury Management Client Support SpecialistAmerant Bank is seeking a dedicated Treasury Management Client Support Specialist to enhance our team. In this role, you will play a vital part in delivering outstanding service to our clients by facilitating product implementations, conducting training sessions, and providing ongoing support.Key...
-
Legal Support Specialist
3 days ago
Miramar, Florida, United States TEL Staffing Full timeJob OverviewWe are currently seeking a Legal Support Specialist to join our team.POSITION SUMMARYThe primary responsibilities include assisting a team of attorneys across various legal fields with the drafting of legal documents, managing correspondence, and conducting factual investigations. This role will encompass both paralegal and administrative support...
-
Miramar, Florida, United States The Cigna Group Full timeThe job profile for this position is Network Operations Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is...
-
International Sales Support Specialist
1 week ago
Miramar, Florida, United States Edward Don Full timeInternational Sales Support SpecialistJob Code: 3796BRDepartment: SalesEmployment Type: RegularSUMMARY: Assist the sales operations of the Cruise/International division to ensure complete customer satisfaction. This role may also involve performing essential sales associate tasks when team members are unavailable or out of the office.DUTIES:Process incoming...
-
Miramar, Florida, United States Cigna Full timeThe Provider Recruiter & Engagement Specialist will report to the Specialty Network Manager. The role supports recruiting of new providers, building strong relationships and operational improvements. This individual will play a key role in growing the network and advocating for improvements to increase provider satisfaction and engagement. Additionally, the...
-
Miramar, United States Cigna Full timeThe Provider Recruiter & Engagement Specialist will report to the Specialty Network Manager. The role supports recruiting of new providers, building strong relationships and operational improvements. This individual will play a key role in growing the network and advocating for improvements to increase provider satisfaction and engagement. Additionally, the...
-
Network Engineer w/Cisco Voice
3 months ago
Miramar, United States Synergy Business Consulting, Inc. Full timeVOICE ENGINEER Contract to HireNeeds to have Cisco UCM phone system experience & some of the NOC II qualifications below.Responsible for resolving and supporting within the NOC via remote control solutions and on-site client support of medium/high complexity incidents (pertaining to but not limited to: WAN and LAN connectivity, routers, firewalls, and...
-
Computer Systems Analyst
7 days ago
Miramar, United States International Support Group (ISG) Full time $50,000 - $55,000Job DescriptionJob DescriptionThe Junior Computer Systems Analyst reports to the Director of IT and will handle a variety of projects to support and improve our clients and our organization’s network systems. Most of the work will be conducted at the clients’ site and some at our office headquarters.MAJOR JOB ACTIVITIES:Manage all aspects of the...
-
Technical Content Specialist
3 days ago
Miramar, Florida, United States Space Coast Credit Union Full time**Job Summary**We are seeking a highly skilled Technical Content Specialist to join our team at Space Coast Credit Union. As a key member of our IT department, you will be responsible for creating and maintaining high-quality technical documentation for our IT products and services.Key Responsibilities:Develop and maintain technical documentation, including...
-
Transportation Specialist
1 week ago
Miramar, Florida, United States Domino's Full timeTransportation Specialist Role at Domino's Team USAAre you dedicated to providing outstanding customer service with a friendly demeanor? Join our team as a Transportation Specialist and enjoy the following advantages:Competitive Compensation: Attractive hourly rate, tips, and reimbursement for mileageEmployee Benefits: Access to benefits and pathways for...
-
Transportation Specialist
3 days ago
Miramar, Florida, United States Domino's Full timeTransportation Specialist Role at Domino's Team USAAre you dedicated to providing outstanding customer service with a friendly demeanor? Join our team as a Transportation Specialist and enjoy the following advantages:Competitive Compensation: Attractive hourly pay, tips, and reimbursement for mileageEmployee Benefits: Access to benefits and pathways for...
-
Administrative Support Specialist
12 hours ago
Miramar, Florida, United States FVI School of Nursing and Technology Full timeJob SummaryFVI School of Nursing and Technology is a private, post-secondary institution providing associate and diploma career programs in nursing, allied health, and technology. We are seeking a highly skilled and detail-oriented individual to join our team as a Director of First Impressions. This role is crucial in creating a warm and welcoming...
-
Enterprise Infrastructure Specialist
1 week ago
Miramar, Florida, United States Servsys Corporation Full timePosition Title: Senior Infrastructure EngineerDesired Work Location: Miramar or DallasRequired Skill Set: VMware 7/8, Certifications, SSOContract Duration: 3-monthsJob Overview:The Senior Infrastructure Engineer plays a crucial role in the planning, design, configuration, implementation, testing, and transition to steady-state support of infrastructure...
-
Enrollment Specialist
1 week ago
Miramar, Florida, United States Concorde Career Colleges, Inc. Full timePosition OverviewEnrollment Specialist - Concorde Career Colleges, Inc.Are you a dedicated supporter of student achievement, a community facilitator, and a proactive leader committed to making a significant impact? Concorde Career Colleges, Inc. is looking for an Enrollment Specialist to join our team and contribute to our mission of transforming lives,...