Account Manager, Strategic Markets Sales

1 month ago


Grand Rapids, United States Benco Dental Full time

Location: Pittsburgh, PA; Cleveland/Columbus/Toledo/Cincinnati, OH; Detroit/Grand Rapids, MI; OR Indianapolis, IN (proximity to a major airport is preferred for travel purposes)

Account Manager, Strategic Markets at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you

What's in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package and Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

Position Summary:

The Account Manager, Strategic Markets will help lead Benco Dental's efforts to maintain, expand relationships, and grow opportunities within the "Mid-Market" segment (typically defined as ranging from 10-30 locations), as it relates to Dental Service Organizations (DSO's). The individual will be a liaison between Benco's traditional sales force and the defined mid-market customers; maintain healthy relationships with assigned DSO's to achieve sales and profitability goals; represent Benco Dental's products and services, as well as manufacture partners' products and services to assigned customers in an ethical manner; and focus mainly on the DSO's headquarters and those key decision makers within the DSO.

Do These Responsibilities Interest YOU?

  • Achieves assigned sales goals and profitability goals within assigned National Accounts and Regional Large Accounts assigned
  • Coordinates and facilitates semi-annual business reviews with mid-market regional groups with field territory representatives
  • Maintains high customer satisfaction ratings
  • Plans and executes Benco Dentals' strategic plan with customers
  • Establishes productive and professional relationships with key personnel in assigned accounts
  • Coordinates the involvement of Benco Dental personnel, manufacture personnel, support and service, and other resources to maintain and grow business opportunities for Benco Dental. Including coordination of Regional personnel to meet goals of the customer
  • Involved in strategic planning process as related to Benco Dentals' Strategic Markets
  • Maintains in strictest confidence the strategic objectives of Benco Dentals' Strategic Markets Department. Including strategic objectives, sales goals and objectives, profit margins, gross margins, customer lists, and other critical information
  • Proactively assesses customer needs; while bringing solutions and solution-based ideas to address customer needs
  • Effectively communicates with all Benco personnel within Benco Dentals' Strategic Markets
  • Displays a high sense of urgency to customer's needs, and other requested information
  • Continually prospect for new customers within the defined mid-market segment of the Dental Group Space

Do YOU Meet These Requirements?

  • Four-year college degree from an accredited institution
  • Minimum 5 years sales experience, or like experience in business to business environment
  • Must have prior dental experience; special markets background/knowledge of special markets is preferred
  • Must have a strong sales background
  • This position could require extensive travel
  • Negotiation & presentation skills
  • Communicates effectively with others
  • Proficient in Microsoft Office software

Who We Are: It's our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?"

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you



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