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Employee Experience Coordinator

2 months ago

Southfield, United States The Salvation Army USA Central Territory Full time

Position Summary: Provides administrative support to the Human Resources Department and provides HR customer support to employees and supervisors within the division. Assists in creating and implementing engagement strategies that will enhance the employee experience and promote a culture that embodies The Salvation Army's mission and values.

Essential Responsibilities:

  • Performs general clerical duties for the Department including data entry, preparing correspondence, handling mail and other related duties. Creates and maintains electronic employee files and legal files in compliance with applicable corporate and legal requirements, ensuring accuracy of files.
  • Performs customer service functions by responding to employee requests and questions, escalating as appropriate.
  • Ensures entries in TSAMM are complete and ready for inclusion in the HR agenda for Divisional Finance Board review.
  • Maintain Job Postings on Applicant Tracking System (ATS)
  • Prepares & forwards correspondence as assigned
  • Assist with various projects, as requested
  • Maintain accurate records within the HRIS / Payroll System(s)
  • Maintain and update employee files, I-9 files, and legal files in line with organizational policies and government regulations, to ensure accuracy of files
  • Conducts background check process for all new hires. Prepares and sends adverse action letters as required. Ensures all references are checked (including Safe From Harm) and documented when new hire requests are submitted.
  • Reviews any dispute submitted by a final candidate challenging the accuracy of information contained in the background check, and routes appeals through the HR Director.
  • Manages employee onboarding process and conducts orientations for DHQ.
  • Coordinates activities for staff, including monthly meetings, annual employee appreciation activities and other employee engagement functions.
  • Creates and distributes monthly newsletter for Human Resources Department, and coordinates with the Payroll & Benefits Manager on the creation and distribution of a quarterly Divisional benefits newsletter.
  • Maintains and communicates to employees, a calendar of events and special dates/observances.
  • Identifies and recommends wellness initiatives to create improved work/life balance and healthier lifestyles. Leads in implementing approved initiatives.
  • Schedules meetings and conferences, identifying and reserving appropriate spaces and facilities. Participates in the planning of the annual Divisional HR Conference.
  • Administer payroll duties for the Harbor Light System.
  • Administer payroll for the Bell Ringers during the Christmas season.
  • Perform other duties as assigned

Qualifications:

Education/Experience:

  • Associates degree, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
  • 2+ years' Human Resources experience