Front Office Support Staff

2 weeks ago

Littleton, United States AllHealth Network Full time
Description

AllHealth Network is growing We are seeking motivated individuals to be a part of our Team in the full-time (40 hours a week) position of Support Staff to support all of our office locations. This person must be willing to work at any of our locations in Littleton, CO. The Support Staff will assist in performing administrative support tasks and coordinating office practice, including front desk duties. If you are passionate about what you do and want to make a difference, please apply

Hours:

To be discussed in the interview.

Responsibilities:

Greet clients and visitors in a prompt, courteous manner. Assist client with the check-in process; check the client Snapshot for any comments or requests and follow-up on with required action steps. Request and collect co-pays and provide payment/check-in receipts.

For clients that are new to AllHealth Network services, give client the appropriate Intake Packet as needed and check forms after client has completed them to make certain they are complete with signatures, dates, etc. Assist clients with completing forms as needed. Check Medicaid coverage for walk in clients.

Answer telephone calls, write and/or e mail messages, and provide detailed responses to requests for information and services. Ensure front desk has coverage during crucial business hours as directed by supervisor/manager

Maintain positive working relationships with clients, peers, other agencies, and the general public.

Perform clerical duties to include mail distribution, organizing work area and reception area, name look-up, filing, and announcing client appointments to clinicians. Maintain a clean and safe working environment. Order and re-stock literature and other flyers and pamphlets from the marketing department. Keep bulletin boards full of current information for staff and clients.

Complete all required data entry, printing, photocopying, and tracking according to established timelines. Data entry includes, but is not limited to, intake paperwork, creating and deleting snapshot comments, and scheduling follow up appointments for clinicians (utilization of universal scheduling). Printing and photocopying includes, but is not limited to, intake paperwork, client identification cards, insurance cards, and client accounts receivable information (entering data and printing out receipts for co pays). Tracking includes, but is not limited to, group room/office availability.

Organize and maintain office materials to include notifying supervisor/manager and/or staff responsible for ordering supplies.

Accurately maintain cash drawer. Ensure that deposits are completed daily and locked in a secure location when closing the office. All deposits are sent to business office once daily. Maintain cash bag in/out slip. Follow protocol for opening/closing and cash drawer maintenance.

Compose and type routine correspondence and reports as requested.

Must complete all required paperwork accurately, completely, legibly, and by established timelines.

Expected to follow all AllHealth Network policies and procedures applicable to this position, including those related to confidentiality, release of information, and record keeping.

Conduct direct line of sight monitoring for collection of urine samples from clients of the same sex. Utilize universal precautions as directed. Complete all applicable data entry and tracking as directed by UA coordinator and supervisor/manager.

Notify supervisor/manager of scheduling needs and/or requests in a timely manner in order to ensure adequate office coverage. Contact supervisor/manager by phone to notify of illness or emergency situation that prohibits employee from working scheduled shift. Receive approval for time off from supervisor/manager.

May provide coverage to other AllHealth Network offices or positions as assigned by supervisor/manager.

Complete other duties as assigned by supervisor/manager.

Salary: $20 - $22 an hour

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.

Benefits & Perks for Employees Working 30 hours or more:

First, you would be joining on of Denver's Top Places to Work We are honored to receive this amazing designation and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.

Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:

  • Positive, collaborative team culture
  • Competitive compensation structure
  • Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts
  • Retirement Savings 401k, company match up to 50% of the first 6% contributed
  • Excellent Paid Time Off & Paid Holidays Off
  • Additional Benefits

AllHealth Network is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualifications
Education High School (required)
Experience Typing at 50 wpm, 10-key calculator by touch, and filing. Familiarity with multiple line telephone system, voice mail, copiers, and fax machines. Computer literacy required. (preferred)
1 years: Data entry and word processing knowledge is required. (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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