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Front Office Coordinator

2 months ago

Littleton, Colorado, United States OnPoint Medical Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.

Key Responsibilities
  • Greeting and Registering Patients
    • Welcoming patients in a friendly and professional manner
    • Registering new patients and verifying patient information for existing patients
  • Pre-Visit Planning
    • Contacting patients for updated insurance information
    • Completing insurance verification and updating patient records
  • Administrative Support
    • Collecting co-pays and payments as needed
    • Answering inbound calls to schedule patients and acting as a liaison to clinical staff for patient questions
    • Completing administrative duties to ensure smooth patient visits and timely billing
  • Communication and Customer Service
    • Providing excellent customer service to patients and colleagues
    • Completing outbound calls to schedule appointments and follow up with patients
Requirements
  • Education and Experience
    • High School Diploma or equivalent required
    • Strong computer skills and experience with medical software preferred
  • Skills and Abilities
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Excellent communication and customer service skills
    • Ability to maintain confidentiality and handle sensitive patient information
Benefits
  • Competitive Salary
  • Health Insurance Plan Options
  • Dental and Vision Insurance
  • Company-Paid Life Insurance
  • 401(k) Plan with 4% Match