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Front Office Supervisor

2 months ago

Littleton, Colorado, United States OnPoint Medical Group Full time
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at OnPoint Medical Group. As a key member of our front office team, you will be responsible for managing the daily operations of the front desk, supervising front office staff, and ensuring a positive patient experience.

Key Responsibilities
  • Manage front desk operations, including scheduling, staff development, and training.
  • Ensure compliance with attendance, punctuality, and dependability guidelines.
  • Handle patient complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to patients and staff.
  • Perform administrative duties, including data verification, office communications, and filing of patient records.
  • Collect co-pays and balances due from patients in accordance with insurance guidelines.
  • Maintain a clean and organized lobby and front desk area.
  • Coordinate front office meetings and ensure smooth day-to-day operations.
Requirements
  • High School Diploma or equivalent required.
  • 1-2 years of experience in a physician office or clinical environment preferred.
  • Strong customer service and communication skills required.
  • Computer skills and experience with EMR systems a plus.
Benefits
  • Competitive hourly wage ($25-$30 per hour).
  • Health insurance plan options for you and your dependents.
  • Dental and vision insurance for you and your qualified dependents.
  • Company-paid life insurance.
  • Voluntary options for short-term and long-term disability coverage.
  • AFLAC plans.
  • FSA options.
  • Eligibility for 401(k) after 6 months of employment with a 4% match that vests immediately.
  • Paid time-off earned.