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Director - Sales

1 month ago


Atlantic City, United States Bally's Corporation Full time
Why Bally's?

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you

The Role: Assumes responsibility for achieving sales goals by implementing marketing and sales strategies aimed at effectively selling and promoting Bally's portfolio of products to include meeting and conventions space. Be open minded to new ideas and suggestions so that you are learning something new every day.

Responsibilities:• Manages customer relationships from account turnover through successful execution of events.
• Monitors all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions.
• Reviews sales contracts and understands group requirements regarding room block, cut-off date, special concessions, attrition clauses and meeting space requirements.
• Verifies billing information submitted at point of turnover to include estimated amount of billing, billing type and appropriate contact and update information.
• Plans, upsells, and details the program with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations etc.
• Works with third party companies such as exposition and décor companies on client's behalf.
• Partners with Banquet operations team to ensure room sets are correct and events are executed as expected by clients.
• Maintain detailed files, records, and accurate recording of information in Delphi regarding correspondence with clients as well as forecasting and consumption.
• Conducts site visits, customer entertainment events, planning meetings and re-booking of future events.
• Communicates to all hotel departments the information necessary to successfully execute the group's needs while maintaining a good client relationship.
• Anticipates and handles customer complaints or problems to ensure quality product delivery, customer satisfaction and repeat business.
• Assists the Sales team and sales efforts regarding both repeat and new groups.
• Understands the Collective Bargaining Agreement and works with union and Human Resources following proper processes with complaints and grievances.
• Responsible for hiring, orientation, training, and job performance for any direct reports.
• Other Duties as assigned.

Qualifications: • Strong communication, leadership, supervisory and organizational skills
• Proven ability to direct and motivate employees.

What's in it for you:
• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

"Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".